Great job. i work nights and they always have my truck done as soon as possible to make it to work on time. Thanks
4/29/2018
Mary A. VERIFIED CUSTOMER
Informative, professional and knowledgeable
4/29/2018
Christina C. VERIFIED CUSTOMER
Tyler is awesome give that guy a raise I'll be back just because of him and josh in the shop.
4/29/2018
Jason G. VERIFIED CUSTOMER
james kept in great communication w me.
4/29/2018
Albert V. VERIFIED CUSTOMER
Great experince,always enjoy coming to you guys for my car services
4/29/2018
Charles A. VERIFIED CUSTOMER
Thanks so very much. Truly professional.
4/29/2018
Shay H. VERIFIED CUSTOMER
Paul was awesome, but Enterprise left me waiting for 20 minutes and caused me to be late to work. Also, my Jeep could not be fixed and it is brand new. I expected more as a first time Jeep customer.
4/29/2018
Brandon J. VERIFIED CUSTOMER
Quick and professional service!
4/29/2018
Jeffrey M. VERIFIED CUSTOMER
Hey this is Jeff Marsh I was very happy with the service that the entire team provided and Tyler was instrumental in providing that service. He also did check the treadwear for me before I actually left making sure you noted it try to have it for the next time I come in. Great job
4/28/2018
Ron H. VERIFIED CUSTOMER
Satisfied
4/28/2018
Maury B. VERIFIED CUSTOMER
Quick and easy
4/28/2018
Keith B. VERIFIED CUSTOMER
Tyler was VERY friendly and helpful! He made our unexpected trip to DODGE pleasant and satisfying.
4/28/2018
Anna C. VERIFIED CUSTOMER
I realize that my problems with the service department are not with the service agent, but with the management. There are no lot attendants to move cars. Despite my car not being ready and my frustrations the service manager did not leave his desk. What kind of CRM system do you have? There are no notes in my file about previous issues. We will not be back to this dealership and there is no way you could sell me a new vehicle. It is not fair to judge my service agent because of insufficient management.
4/28/2018
Phyllis S. VERIFIED CUSTOMER
Good job done with all .
4/28/2018
John G. VERIFIED CUSTOMER
Nathan did a good job. Unfortunately the technician did not complete the required work the first time or the 2nd time. It took 3 visits to complete the repairs. Personally I see this as an inconvenience to me. I believe you should have personnel trained to do the job correct the first time.
4/28/2018
Michael H. VERIFIED CUSTOMER
Quick and excellent service. Thankful for checking my tire, finding the problem
And fixing it.
4/28/2018
Billy W. VERIFIED CUSTOMER
Outstanding service from James Cannon and his team.thank you
4/28/2018
Dennis M. VERIFIED CUSTOMER
I received a coupon for a oil change,$34.00, I appreciate that. But did not appreciate the "bait & switch" that went with it. I was told my battery was bad, my whippers need replacement and my air filter was dirty. I rejected the battery and whippers changes as I knew both were still good. I looked at the air filter, it was dirty and I usually change it myself as it's easy. But I asked how much the air filter was. $13.00, so I said okay. When I got my bill the $34 + $13 was now $92.00. $26 to change the filer, an environmental fee and some other strange charges. I paid the bill, but will never have any extra work done and if any extra charges ever appear again, you will lose a good customer who has bought dodge trucks and jeeps for the last 42 years and always uses the dealer service dept. Dennis M