Garrett was wonderful to work with. My recall issues were fixed, but my other issue with clicking in the dash reoccurred once I drove home with my car. My schedule is very packed during the week, and now I need to find time to bring my car back in. I called Garrett back & let him know the issue was not resolved after all. He let me know that he just needs me to bring it back in to get checked. There is no issue with Garrett, just I really wish that this was resolved today since I have a tight schedule to get things like this accomplished.
3/29/2018
Richard L. VERIFIED CUSTOMER
Nice work and attention to detail. Finished in a timely manner
3/29/2018
Neal W. VERIFIED CUSTOMER
Great service
3/28/2018
Mike R. VERIFIED CUSTOMER
Garrett did a great job! But I am a little disappointed to know that two different companies found the struts defective. One of the companies was Tacoma Dodge. But I hope the findings where correct by westhills. I have purchased all my vehicles from westhills and have been satisfied.
3/28/2018
Craig S. VERIFIED CUSTOMER
Who is Paul Long?..I worked with a nice young lady...Krys
3/28/2018
Edgar M. VERIFIED CUSTOMER
Great job
3/28/2018
Richard M. VERIFIED CUSTOMER
Great job as always even with the slight problem with a bolt I was well taken care of.
3/28/2018
Robert M. VERIFIED CUSTOMER
Tyler was great and did a great job of keeping me looped into what was happening. He let me know the time of pickup and met that time. I look forward to the next great service knowing the people working there are go great at there job.
Bob Minor
3/27/2018
Mark A. VERIFIED CUSTOMER
Krys was excellent, very helpful. Thank you!
3/27/2018
Stephen H. VERIFIED CUSTOMER
Thanks
3/27/2018
Tom T. VERIFIED CUSTOMER
Very good and accommodating! Truly satisfied!
3/27/2018
Peter R. VERIFIED CUSTOMER
Every thing went very well. Paul was very helpful and kind.
3/27/2018
Nancy K. VERIFIED CUSTOMER
Completed the recall work as needed, and gave us a safety check without any pressure to do additional unrequested services. Overall very good experience!
3/26/2018
Erin W. VERIFIED CUSTOMER
I went in for an oil change and new head lights, 2.5 Hours is insane to weight when you have an appointment. What that tells me is if I need anything beyond a head light I need to go else where.
3/26/2018
Carroll F. VERIFIED CUSTOMER
Quick, efficient, and extremely friendly and customer service oriented.
3/25/2018
Richard G. VERIFIED CUSTOMER
The whole process was seamless! Paul communicated frequently & effectively, the estimate was done the DAY BEFORE the appointment (I brought the Jeep in early because it wasn't reliably starting), the repair price was just as promised and the Jeep Wrangler is now working like a champ! Paul was professional, courteous and caring. Couldn't have asked for a better experience. Thank you! swholejo, was completed early
3/25/2018
Benjamin N. VERIFIED CUSTOMER
Jim was excellent and I greatly appreciate his professionalism
3/25/2018
Edgar M. VERIFIED CUSTOMER
Tyler did a great job on fixing my issue that I had from the previous day, but still lost a day of pay because my truck was not done right the first time.
3/25/2018
Richard H. VERIFIED CUSTOMER
Everything was good! He stayed late so we could pick up too!
3/25/2018
Linda P. VERIFIED CUSTOMER
Tyler was very professional and thorough. It was my first time bring my new Jeep to you and in for service. I am happy I found a dealership that will take care of my needs for the long haul! Thank you.