Krys was fantastic she represents your business well my vehicle is in perfect running condition I will trust you with my vehicle anytime :)
2/20/2018
Kyle H. VERIFIED CUSTOMER
Gene was fine but I am still very upset that my key thru no fault of my own broke on my two month old car and I'm being told you guys don't make sure customers get working to be on there brand new cars.
2/18/2018
Christie S. VERIFIED CUSTOMER
It was great
2/18/2018
Jennifer M. VERIFIED CUSTOMER
Tyler did an amazing job!
2/18/2018
Edward M. VERIFIED CUSTOMER
Paul was very professional and a pleasure to work with. Thanks for everything
2/18/2018
Richard K. VERIFIED CUSTOMER
Tyler did an excellent job reprrsenting West Hills Service Department. He is a keeper for your staff.
2/18/2018
David E. VERIFIED CUSTOMER
Thanks. Paul was very knowledgeable, and found a safety defect (dry-rotted tires) I hadn't noticed. He also saved me money on parts and service I needed.
2/17/2018
Caitlyn F. VERIFIED CUSTOMER
Awesome fast friendly service
2/17/2018
Janet E. VERIFIED CUSTOMER
He is always so pleasant. He also speaks clearly in terms I can understand. Big Smile and very helpful. Thanks
2/17/2018
Sean W. VERIFIED CUSTOMER
Garrett kept me well informed daily with the status of my vehicle. Couldn't be happier!
2/17/2018
Pamela H. VERIFIED CUSTOMER
Tyler was great and attentive.
2/16/2018
Al H. VERIFIED CUSTOMER
excellent service
2/16/2018
Melody O. VERIFIED CUSTOMER
Tyler did an awesome job.
2/16/2018
Sandra K. VERIFIED CUSTOMER
I wish there were better signs to show where to check-in for service.
It is confusing for new customers (like me) to know which desk is the right one.
2/16/2018
Derrick D. VERIFIED CUSTOMER
Everything’s was great but of late, I don’t feel like the service technicians are adequately troubleshooting or diagnosing my vehicles. Twice I’ve brought my Compass in and service techs reported “all good” but the computer threw 10 codes but they couldn’t get the crankshaft position sensor to act up. Each time I drove it away the car would significantly drop power when accelerating and I was forced off the highway several times. I did some research and then brought the Compass in one last time and just requested the sensor be replaced - all good since then. Now I’ve brought in the Towne & Country and while its been making noise somewhere in near the timing belt (likely bearings going bad somewhere) the techs couldn’t source it and say “it went away” yet I got to listen to it during my 30 minute drive home. Feels like I’m just waiting for something bad to happen now. People there are great, but I’m questioning technical expertise.
2/16/2018
Val F. VERIFIED CUSTOMER
Did not get the things I asked for. Key did not work.
2/16/2018
Donald N. VERIFIED CUSTOMER
Great job, even done timely and before my appointment to help me get grandson to wrestling match on time. Very friendly.
2/16/2018
Kelly M. VERIFIED CUSTOMER
I loved working with Garrett.He was awesome!! But the prices are crazy high.
2/16/2018
Joshua R. VERIFIED CUSTOMER
Tyler was attentive and provided great customer service!