Not sure if he has done personal issues but he was very quiet and I attempted to make conversation. He did not really respond.
Hope he is ok.
2/3/2018
Teresa D. VERIFIED CUSTOMER
Professional and excellent customer service.
2/3/2018
Vincent-Manuel C. VERIFIED CUSTOMER
Mr. Paul was very pleasant to me while my vehicle was being serviced. Thank you.
Mary Cruz
2/2/2018
William W. VERIFIED CUSTOMER
I noticed the window sticker when I got home and noticed that the time between service was four months and mileage was 5000 miles. I called the service department to ask what was up and was told that you had changed the time to four months and the mileage to 4000 miles. Sure would of been nice to hear it at the dealership, and to have a correct sticker, not good customer service.
2/2/2018
Philip S. VERIFIED CUSTOMER
great service!!
2/2/2018
Michael D. VERIFIED CUSTOMER
The service department at West Hills is alway Great. The service writers are very professional and courteous.
2/2/2018
Arthur S. VERIFIED CUSTOMER
Very nice and professional attitude, made sure to get me through the process quickly.....A+
2/2/2018
Neal W. VERIFIED CUSTOMER
Nathan did a great job for me thanks. Neal
2/2/2018
Morgan T. VERIFIED CUSTOMER
Everything went extremely well, I’m glad you guys take extra precautions on the high performance vehicle like my hellcat!!!! Little pricey even though I brought my own oil and filter but obviously the xtra time is needed with these vehicles!!! Thanks again I will be back!!!
2/1/2018
Christopher S. VERIFIED CUSTOMER
First when I got there after dropping the rental car off, they could not find the paperwork. I never received a copy of work that was completed or inspected. I was asked to sign a document and they handed me my keys. Then the truck was in parked in a position I couldn't get out and they had a hard time finding the keys to the vehicles blocking me in. However, James wasn't there when I picked up the truck which probably added to the confusion, as a service rep he was very professional and easy to work with.
2/1/2018
Elizabeth R. VERIFIED CUSTOMER
Polite and efficient service.
2/1/2018
Ethan L. VERIFIED CUSTOMER
Great customer service.
2/1/2018
Ken H. VERIFIED CUSTOMER
Very nice people. Very satisfied
2/1/2018
Crystal P. VERIFIED CUSTOMER
Your company had terrible customer service
1/31/2018
Arturo R. VERIFIED CUSTOMER
Excellent Service.
1/31/2018
Allan H. VERIFIED CUSTOMER
Gene was extremely helpful. Great service.
1/31/2018
James M. VERIFIED CUSTOMER
The service was expedient and as always the staff were professional and courteous.
1/31/2018
Gregory F. VERIFIED CUSTOMER
My appointment was made by Chrysler Jeep to fix Air Bag that was a recall. I showed up and left my Jeep there and was called back and was told they couldn’t finish the job because they didn’t have the parts. Now another appointment will be made.
1/30/2018
Bethann H. VERIFIED CUSTOMER
Great customer service and enjoyed working with Cody in sales as well.