Austin is a fantastic service writer. Very thorough with great communication.
10/31/2020
John C. VERIFIED CUSTOMER
Great job.
10/31/2020
Constance E. VERIFIED CUSTOMER
I appreciated the personal and professional care given to my needs as a person with special needs. Courtesy, professional niche acumen and promptness are all great qualities for a service writer. Surely he will soon be in management.
10/30/2020
Karol S. VERIFIED CUSTOMER
Good job....
10/30/2020
Jorden C. VERIFIED CUSTOMER
The service was fast and efficient! A+ for sure! Somebody give that man a beer!
10/30/2020
Kyle D. VERIFIED CUSTOMER
The service at West Hills Jeep have always been five stars.
10/30/2020
Karen J. VERIFIED CUSTOMER
Very nice and friendly
10/30/2020
Nicole C. VERIFIED CUSTOMER
Even though we asked for written estimates several times, only the initial one was sent, not the one that added $2000 in charges. We would call and not get a response back. Our truck took 2 weeks to get done. When we stopped by to get an update on the truck found it parked on the road which we were not happy about at all. The person who was working when we paid for the repairs couldn't even tell us how long it had been done for. Very upsetting process.
10/27/2020
Verlynna S. VERIFIED CUSTOMER
????
10/24/2020
Stephen V. VERIFIED CUSTOMER
Darryl Hares was very professional and attentive while showing extreme compassion and empathy towards my desire for the highest quality repair service of my 2014 Grand Cherokee. BZ for Darryl!
10/23/2020
Cody M. VERIFIED CUSTOMER
Very fast service and very helpful staff!!
10/23/2020
Laura R. VERIFIED CUSTOMER
Darryl was fantastic - professional, knowledgeable, courteous. A pleasure to work with.
10/19/2020
Jesse F. VERIFIED CUSTOMER
Austin was a huge help to me. Going above and beyond to assist in accomplishment of my desired outcome.
10/18/2020
Elizabeth C. VERIFIED CUSTOMER
He was great, made sure to call when vehicle was ready and the car was ready when he said it would be ready
10/18/2020
Abreana P. VERIFIED CUSTOMER
Thank you for answering and making sure everything was taken care of. I really appreciated the clear communication and always returning calls in a timely manner.
10/18/2020
Kayla K. VERIFIED CUSTOMER
Austin was great. Give him a raise.
10/18/2020
John B. VERIFIED CUSTOMER
Oil change was completed efficiently and I was on my way in less than 1 hour.
10/17/2020
Jerry A. VERIFIED CUSTOMER
It should not take 2.5 hours for an oil change...
10/17/2020
Brett . VERIFIED CUSTOMER
Troy was incredibly professional and courteous. He made the experience very easy for me. I will come back to this dealership because of his exceptional service.