Emanuel was courteous and knowledgeable. No complaints
7/16/2020
Jeffrey N. VERIFIED CUSTOMER
Called when they said they would, kept me updated on progress.
7/16/2020
Joyce C. VERIFIED CUSTOMER
Emmanuel was super nice and my car was finished early. ????
7/16/2020
Trevor J. VERIFIED CUSTOMER
Amazing customer service. He went above and beyond to make up for service delays.
7/15/2020
Thomas L. VERIFIED CUSTOMER
Today was the first day since we bought our Jeep that we have been satisfied wit the service. Keep it up?
7/15/2020
Michelle G. VERIFIED CUSTOMER
Emmanuel was very courteous and professional. Even though he has a face mask on I could tell he was smiling from his friendly voice. Although the oil change took longer than expected, it was no prblem because he checked on me a few times and kept me informed. Thank you!
7/15/2020
Terilynn L. VERIFIED CUSTOMER
Krys did a great job
7/14/2020
Duane E. VERIFIED CUSTOMER
I appreciated his efforts to dig in and find solutions.
7/14/2020
Troy I. VERIFIED CUSTOMER
The whole service team did a great job and particularly Emmanuel who kept me informed on what is going on with my car.
7/14/2020
Daniel B. VERIFIED CUSTOMER
Jacob was great with updating me on status of my jeep, ensuring work was done right, and I was billed correctly and price matching surrounding areas. Now more inclined to use dealer to service my car.
7/13/2020
Joe O. VERIFIED CUSTOMER
All went great! She’s always very congenial and knowledgeable.
7/12/2020
Bradford W. VERIFIED CUSTOMER
After reading your poster to not enter the building and wait for a service person to come out and greet me, I did just that. After 15 minutes outside with three other gentlemen a lady read the sign and walked right in. She was immediately assisted by service writers in the building. STILL no one came out. Finally we all just walked in and were assisted, but certainly Not in the order that we arrived. Lock the damn door or take the sign down.
7/12/2020
Michael J. VERIFIED CUSTOMER
Very friendly staff and they did a great job with my car. Definitely getting all of my servicing done there from now on
7/12/2020
Andrew C. VERIFIED CUSTOMER
The day following my appointment I called in the morning for an update. The simple items had been addressed but not the main issue and was told I would get an update in 30 min. I received no call back and called twice to get an update so I could schedule my day and return my rental. I finally called the rental office to tell them I would be late and had no idea how late. The rental office was able to get an update that my Truck was ready! I never received a call from service! I picked up the truck and payed the late fee for the rental. The main issue of the display/navigation and vehicle phone error message was still malfunctioning as I drove the truck home!
7/11/2020
Donald W. VERIFIED CUSTOMER
Emmanuel was great. Friendly. Professional. Efficient. Best person we have worked with at your dealership. Please pass on our thanks.
7/11/2020
Robin Z. VERIFIED CUSTOMER
Max was awesome start to finish. I appreciate the great attitude and service!
7/11/2020
Sean W. VERIFIED CUSTOMER
The service was quick, Emmanuel was professional and friendly, and my car was maintained. It is always a great experience, dealing with West Hills!
7/11/2020
Matthew M. VERIFIED CUSTOMER
Best Service ever thanks so much!!
7/11/2020
Krista W. VERIFIED CUSTOMER
Emmanuel was amazing and kept us updated every step of the way.