Service agent quoted 1 hr for repair, brought vehicle in, was told it could be 3 hrs, once service was complete, agent on the phone with wife/girlfriend making plans for the night, service agent said he didn’t have the time to print out receipt.?? Very unprofessional
6/29/2020
Chris B. VERIFIED CUSTOMER
Everything was great. Thank you for your service
6/28/2020
Rosemarie H. VERIFIED CUSTOMER
Krys is awesomely professional and genuinely nice. An obviously valued asset to the team.
6/28/2020
Elliot R. VERIFIED CUSTOMER
Outstanding service (Yes)
6/28/2020
Christopher G. VERIFIED CUSTOMER
Excellent service!
6/28/2020
Ronald H. VERIFIED CUSTOMER
Emanuel was great so was Mark in services
We were thinking about trading our Jeep in but inventory is slim pickings
And no one offered to look elsewhere!??
6/28/2020
Jason D. VERIFIED CUSTOMER
Excellent customer service experience
6/27/2020
Jabriel O. VERIFIED CUSTOMER
Excellent representative for your costumer service
6/27/2020
Jabriel O. VERIFIED CUSTOMER
Excellent representative for your costumer service
6/27/2020
Rachel . VERIFIED CUSTOMER
You are a better company for having Jonathan Cork on your staff. He is always cheerful and communicative, and he always goes the extra mile to provide a great experience. His attitude should be the standard for customer service!
6/27/2020
William S. VERIFIED CUSTOMER
Troy did an awesome job. He keep me informed on the status of my car and got me out early knowing I had to get back to work. Very impressed!!
6/27/2020
Heather H. VERIFIED CUSTOMER
Everyone is always so friendly and professional! I also appreciate the kind man that checked me out and took me to my vehicle and removed all the paper/plastic that the shop guys left in my car! See you in October for my next service. Thank you!!!
6/27/2020
Katherine R. VERIFIED CUSTOMER
Kristyn was awesome....also, from waiting for a couple hours for my car I was very impressed by all the staff there...assistant manager went above and beyond as well...as did a kid named Tristan. Kuddos!
6/27/2020
Morgan T. VERIFIED CUSTOMER
Jake was extremely helpful, he was in contact with me the whole time, and talk to me as one of the guys, I’m not big on rating people but I would give him a 10 out of 10 , he was very helpful thanks again
6/26/2020
Bob A. VERIFIED CUSTOMER
Very professional.
6/26/2020
Monica B. VERIFIED CUSTOMER
Easy drop off service. Very friendly staff. Krystin made it very easy to communicate what i needed done and check out was a breeze! Ill be back if i need service or a new car for sure!
6/26/2020
John M. VERIFIED CUSTOMER
I have noticed a huge change with the dealership. Jake is a big part of that. I was informed every step of the way in a very stressful situation with my truck. Thank you west Hill.
This is a very small comunity
6/26/2020
Mark H. VERIFIED CUSTOMER
Very prompt greeting, courteous & professional service rep. Thank you.
6/26/2020
Dennis M. VERIFIED CUSTOMER
I was completely satisfied with Troy but your scheduler should have made sure the parts were ordered for one of the recalls I brought the van in for. It was the primary reason for the visit and now I have to make a second appointment when parts come in. You can do better than that and I have to waste a day coming back. Troy communicated well, was courteous and professional.
6/26/2020
Don M. VERIFIED CUSTOMER
Jon was exceptional. I totally appreciated his excellent customer service. I hope he is my service writer every time I come to your dealership.