Always a pleasure working with the sales and service teams.
3/7/2020
Catherine S. VERIFIED CUSTOMER
Steven, my advisor, and the actual mechanic, whose name I do not know, took great care to ensure my jeep was ready for my upcoming 6 month trip. Thank you!
3/7/2020
Robert J. VERIFIED CUSTOMER
Steven Campbell did a very professional job coordinating the repair work with the shop technicians, the rental car personnel and myself. I am very satisfied with the results.
3/6/2020
Donald . VERIFIED CUSTOMER
I'm satisfied with the information I recieved regarding my questions. He was courteous and available. Thank you
3/6/2020
Alena V. VERIFIED CUSTOMER
Max was very helpful and professional, great customer service!
3/6/2020
Todd B. VERIFIED CUSTOMER
Proactive and kept me informed all the way. All done with a smile. A great experience
3/6/2020
Rod J. VERIFIED CUSTOMER
Daniele went above and beyond to get in and out as fast as possible. Thank you.
3/6/2020
Michael D. VERIFIED CUSTOMER
My truck was a day late getting back
I never got calls I had to call you
I got charged 70 dollars more than I was told on the phone
3/6/2020
Henry H. VERIFIED CUSTOMER
Highly recommended. Fast service great people!
3/6/2020
Michael D. VERIFIED CUSTOMER
Patrick is awesome!
Met all my expectations
3/6/2020
Kevin F. VERIFIED CUSTOMER
part is back ordered. repair is not complete.
awaiting your text/email when part comes in.
3/5/2020
Pat H. VERIFIED CUSTOMER
Quick and pleasant customer service..The best I have encountered in 30 years!!!!
3/5/2020
William C. VERIFIED CUSTOMER
Staff were helpfull but I de an appointment for a recall, 2 weeks later I shop up drop off my car at 9am and get a call at 5pm that there are no parts. Max was very respectful and helpfull he gave me a rental car but I would have rather been told that the parts weren't available and would have to reschedule than waste both ourtime.
3/5/2020
Kenneth P. VERIFIED CUSTOMER
Great service appointment, very pleased.
3/5/2020
Michael C. VERIFIED CUSTOMER
Additionally - your service team recommended service for my vehicle that I didn’t need. Transfer case and differential service was recommended due to my mileage. A quick check of my service record would have shown you had performed that very service for me 20,000 miles ago. If I wasn’t savvy I would have paid for service I didn’t need to the tune of $800.00.
3/5/2020
Daniel A. VERIFIED CUSTOMER
Had appointment at 9:30 and didn't get out till 12:30. No one told me it would take that long, I was waiting the whole time in the waiting room!!!!!!!!! Terrible customer service.
3/4/2020
Faasafua S. VERIFIED CUSTOMER
Max was really helpful, respectful and such a good employee. West hills is lucky to have max as a employee and as a friend because I believe he can be a really good asset to the business in the future. Thank you again max and I’ll see you soon.
3/4/2020
Steven P. VERIFIED CUSTOMER
On time and the work completed satisfactorily.
3/4/2020
Zachariah J. VERIFIED CUSTOMER
I scheduled my appointment for 1 week in advance, and it still took 5 days to get my car back. I only recieved updates when i called. When i got my car back i had to turn around cause it was leaking antifreeze. Every time i schedule any appointment it always takes twice as long as it should. Standard oil change 2 hrs. Im told my repair is about 2 hrs, takes 5 days. Not happy with service appointments.