Max was great! From the moment i came in he was available to help, and did so very quickly. The wait was a bit long for the service but Max did everything i asked him and more. Very satisfied with his service!
2/22/2020
Teresa N. VERIFIED CUSTOMER
Steven Snarr was great to deal with. A great asset to West Hills. He made sure I was satisfied.
2/21/2020
Kenneth L. VERIFIED CUSTOMER
Very knowledgeable about everything. Also answered all my questions
2/21/2020
Ron K. VERIFIED CUSTOMER
My wife and I have had an obnoxious amount of cars in the last 43 years and many service advisors. With that said, Steve was very attentive, listened to my concerns which were written down, kept me updated and delivered our Jeep on time. What more can I say. He did an awesome job and I will definitely request his services in the future. He is a keeper.
2/21/2020
Michelle A. VERIFIED CUSTOMER
I had not been to the dealership in quite a long time. I was very impressed with the professionalism and efficiency.
2/21/2020
Brooke N. VERIFIED CUSTOMER
I hate leaving bad reviews & I don’t want your numbers going up for a bad review. I got my oil changed there today & it took 2 1/2 hours. I ended up missing a meeting with what was to hopefully be my new landlord & didn’t get the place. Very disappointed:/
2/21/2020
Timothy B. VERIFIED CUSTOMER
Impressed with Max, thank you.
2/21/2020
Danny H. VERIFIED CUSTOMER
I was told they fixed the plastic vent piece on the hood and while driving I noticed it was still sticking up.
2/21/2020
Aaron W. VERIFIED CUSTOMER
Was told when I made my appt. that a brake check is part of the service. After my car was serviced, the guy didn't say anything about the brakes, so I asked him. He pretended he was reading off the chart that was filled out & read off some phony numbers saying they were fine (while he turned the paper away from my view). I looked at the chart when I got home & saw that they didn't mark info about the brakes at all. Looks like I'll be taking it elsewhere for this service. Lesson learned.
2/20/2020
Dina L. VERIFIED CUSTOMER
Have to bring my Jeep back because the diagnostic system was down all day
2/20/2020
Susan A. VERIFIED CUSTOMER
Thanks Krys for being efficient and thorough in taking care of my service needs.
2/20/2020
Karen H. VERIFIED CUSTOMER
Very professional Steve was . Keep me updated all day . Thank you
2/20/2020
Joyce H. VERIFIED CUSTOMER
I was extremely satisfied with the service experience.They were very understanding about how upset I was with the Chrysler phone update.
2/19/2020
Lynn P. VERIFIED CUSTOMER
Kristyn was outstanding! Very courteous, fast & friendly service thanks I appreciate you and team providing me with yet another exceptional experience thank you!
Lynn
2/19/2020
Jonathon V. VERIFIED CUSTOMER
Steven understood our issues we are having with the radio, Uconnect software were having. Researched and told us what's needed, call Uconnect representative to explain the problems.
Very helpful.