Great, and I mean great customer service. From the time I arrived to the time I picked my car up. And the complementary car service was very professional.
Thank you!!
1/25/2020
Matthew H. VERIFIED CUSTOMER
Issue is not fully resolved yet but they are working hard to fix car.
1/25/2020
Taylor K. VERIFIED CUSTOMER
Max was super helpful and made this experience super easy
1/25/2020
Alex G. VERIFIED CUSTOMER
Great service
1/25/2020
Dereka W. VERIFIED CUSTOMER
Max was outstanding. Very good at explaining the timeline, what was going to happen and then what they actually did. He was polite and well spoken.
1/24/2020
Gregory F. VERIFIED CUSTOMER
I was very disappointed with how I was mislead with the maintenance agreement is was sold. My truck was held for two days and then was told my maintenance did not cover any of the problems that I wanted to be corrected was not covered. Not what I was told at sale of the truck. Not satisfied with my service. Will not give others a good report of the service.
1/24/2020
Michelle S. VERIFIED CUSTOMER
Fine call me this was the absolute worst experience ever and I wouldn’t be back except am forced to as their is no other dealer on the peninsula. Very unfortunate. !! I have a Volkswagen and the dealer down the street bends over backwards for you. Like night and day wouldn’t even know you were under the same umbrella!! Really is a shame.
1/24/2020
Nicole S. VERIFIED CUSTOMER
Patric did an amazing job thanks
1/24/2020
Neill S. VERIFIED CUSTOMER
My glove compartment was not put back together when my car was given back to me
1/24/2020
Ron M. VERIFIED CUSTOMER
polite, professional and efficient
1/23/2020
Jacqueline A. VERIFIED CUSTOMER
Danielle was GREAT, she took her time to answer any questions I had. Very friendly. Danielle, went beyond just being a service representative. I hope to be able to have her each time I bring my car in for service.
Thank you Danielle you rock !!!
1/23/2020
Roland F. VERIFIED CUSTOMER
Steven was professional and did an excellent job with customer service!
1/23/2020
Tara D. VERIFIED CUSTOMER
Excellent customer service always!
1/23/2020
Larry R. VERIFIED CUSTOMER
All work completed as promised and on time. Thank you for caring.
1/23/2020
James L. VERIFIED CUSTOMER
Always service as expected and great price with coupon offer.
1/23/2020
Mark C. VERIFIED CUSTOMER
Very professional. Everything completed in a timely manner.
1/23/2020
Frank P. VERIFIED CUSTOMER
You always provide the best customer service and a very pleasant atmosphere.
1/23/2020
Revekka L. VERIFIED CUSTOMER
Max was very nice and helpful even with all of my questions!
1/23/2020
Charles B. VERIFIED CUSTOMER
Not kept up to date, 2 texts I sent went unanswered. I made a phone call and the person could not get anyone on the service dept to give me an answer. My vehicle was there for 2.5 hours and nothing got done. I have had similar problems in the past with this service dept. Terrible customer service. I have purchased many vehicles from hazlewood dealerships and had excellent service from all except the dodge dealer. You obviously need some new leadership there. When I was there a week or so ago I stood there for more than 10 minutes before any of the advisors 3ven recognized my presence. Danielle was not doing anything at the time , she needs training in customer service.