Steven kept me informed and others in the waiting room on status of service being done!!
11/13/2019
Cody S. VERIFIED CUSTOMER
Excellent customer service from mr Steven!
11/13/2019
Douglas B. VERIFIED CUSTOMER
Good job
11/13/2019
Edward N. VERIFIED CUSTOMER
Service was quick and excellent.
11/13/2019
Lisa H. VERIFIED CUSTOMER
Danielle answered all my questions, made me feel liked I mattered and her customer service was exceptional. I hope to deal with Danielle on my next visit.
11/13/2019
David S. VERIFIED CUSTOMER
Krysten was very helpful. But I can’t reach her by phone today with a couple questions
11/12/2019
Beverly M. VERIFIED CUSTOMER
Outstanding service! Thank you!
11/12/2019
Cassie W. VERIFIED CUSTOMER
Thank you Patrick for taking the extra time to wash my car!
11/12/2019
Nathan D. VERIFIED CUSTOMER
There was a lack of communication about when my vehicle was expected to be done. Even general estimates would’ve been appreciated instead of silence. I need my truck to go to work. I need to make a plan if I can’t go. I came away from this experience very much feeling that if I didn’t repeatedly call and persist in this process, my vehicle would still be in the service garage: maybe done, maybe not.
As of now, I will very much question whether I would return for future service or make any recommendations to others in the local or military communities.
11/12/2019
Patrick G. VERIFIED CUSTOMER
Had an 1130 appointment, was told upon arrival it would be 1 or 1.5 hours. Asked for an update at 95 minutes. Took another ten minutes to be told it would be done soon. Then watched as my truck was finally pulled in. Complained to service manager, suddenly truck was done. Only worked on for 15 minutes, hard to believe quality work was done.
11/12/2019
Matthew F. VERIFIED CUSTOMER
Price was significantly higher than quote
11/11/2019
Monica B. VERIFIED CUSTOMER
She is amazing as always!
11/11/2019
Rod J. VERIFIED CUSTOMER
Great service
11/9/2019
Douglas D. VERIFIED CUSTOMER
She did an outstanding job!
11/9/2019
Janice B. VERIFIED CUSTOMER
Zachary was very pleasant to work with he help us understand everything going on he is the kind of person Jeep can be proud of
11/9/2019
Christine W. VERIFIED CUSTOMER
Cost of an oil change is ridiculous!
11/9/2019
Celia G. VERIFIED CUSTOMER
Fast, efficient service.
11/9/2019
George G. VERIFIED CUSTOMER
Great customer service. Prompt
11/9/2019
Joseph K. VERIFIED CUSTOMER
Steven Campbell expertly coordinated my appointment on short notice. He has a positive attitude and the service was outstanding.
11/9/2019
Karen B. VERIFIED CUSTOMER
Had to bring my jeep back after oil change I was leaking oil the drain plug was not tightened properly I had no problem with Patrick but was not happy I had to come back