Went out of her way to answers my question - including parts questions and questions regarding subjects she would require other departments to answer. As a trainee she showed great potential. She was customer focused, helpful, demonstrated problem solving skills and was a great representative of the service department.
2/20/2020
Pamela D. VERIFIED CUSTOMER
Finished servicing our car in a timely manner and kept us informed of their progress!
2/20/2020
John M. VERIFIED CUSTOMER
Super good
2/20/2020
Marilyn F. VERIFIED CUSTOMER
We were treated professionally and in a timely manner. Thanks!
2/20/2020
Patrick G. VERIFIED CUSTOMER
The team was outstanding could not be happier ????
2/20/2020
Lori L. VERIFIED CUSTOMER
They always do a great job.
2/20/2020
Gerald R. VERIFIED CUSTOMER
Five star service as expected.
2/19/2020
Seth F. VERIFIED CUSTOMER
Brought my car in for service. Cameron saw a dent in my door that I have wanted to fix forever and he said he had the guys to do it... at the end of the day my car is serviced the dent is gone and I am so extatic to drive my car again as a practically new car... i couldn't be happier with the service I recieved
2/19/2020
Gerard B. VERIFIED CUSTOMER
Excellent service advisor and her new apprentice. Rick Wiley give them a little bonus. We used to watch our boys play baseball together back in junior high.
2/19/2020
Thomas M. VERIFIED CUSTOMER
Kelsi was great. Explained everything Great service
2/19/2020
Edward M. VERIFIED CUSTOMER
Excellent service, quick and clear work, thank you!
2/19/2020
Arthur J. VERIFIED CUSTOMER
Sarah and her crew were great. She communicated to me several times during my wait to up date me on the two issues that brought me in. The recall issues were explained an approximate time for repairs was spot on. Thank you for your excellent service.
Art Johnson
Hansville, Wa 98340
2/19/2020
Wayne H. VERIFIED CUSTOMER
Well done!
2/19/2020
Terrence W. VERIFIED CUSTOMER
Pam did a super job! Very professional. My Ford was serviced quickly.
2/19/2020
Robert . VERIFIED CUSTOMER
Sarah is great. I’m grateful for a life saving warranty package.
2/19/2020
Larry B. VERIFIED CUSTOMER
We will continue to have our car serviced at West Hills
2/18/2020
Ryan B. VERIFIED CUSTOMER
Efficient and friendly
2/18/2020
Layke F. VERIFIED CUSTOMER
Brenda needs a vacation! She was amazing and does the job of ten people it seems. I will be back next time I need to purchase a Ford vehicle or any future maintenance solely because of how amazing she was and hope she gets the raise she deserves. It will be West Hills Ford Mazda's lost if you guys don't retain her, and my business as well!
2/18/2020
Steve J. VERIFIED CUSTOMER
Brenda Dunn is the best. She is courteous, professional and patient.
My only complaint has nothing to do with her. It’s that the technicians couldn’t update my Ford Sync system despite me waiting 2 hours to get it done. Evidently that Ford website crashed.
2/18/2020
Gregory K. VERIFIED CUSTOMER
Colin was cordial, helpful, and arranged shuttle
Service for us. We came from Mercer Island and Colin made the trip worth while.