Chris did a good job but I am somewhat surprised that Ford is not aware have an issue going on in 2010 to 2014 Fusion hybrids. When for does figure it out I hope somebody contacts me so I can regain the gas mileage that I'm currently not getting from my 2010 hybrid
1/22/2020
Kristofor M. VERIFIED CUSTOMER
Kelsi was awesome...
1/22/2020
Michael M. VERIFIED CUSTOMER
Sarah and her team did an amazing job of working out a very difficult to diagnose problem with my truck. Thank you all.
Michael M
1/22/2020
Margaret T. VERIFIED CUSTOMER
Chris W. Our service manager squeezed us in for an evaluation due to our up coming ski trip. We were open to repair and cost. His #1 concern was our safety due to an airbag light! Thru the course of investigation he referred us to Victoria to review new vehicles in the event our rig needed more than a quick fix. Next day report less expensive to move forward and secure a new vehicle. He was friendly, knowledgeable and share he needed to talk with the service techs to give most accurate information info. This I respect. He said his job was to provide the best service repair, not sell me a new car! He really met our needs. Ended up purchasing 2 new vehicles, SUV and truck. Yes to give Chris a raise and commission!
1/22/2020
Brad M. VERIFIED CUSTOMER
Kelsi is friendly and has been great with communication.
1/22/2020
Izac V. VERIFIED CUSTOMER
Kelsi is great! Would never work with anybody else.
1/22/2020
Robert S. VERIFIED CUSTOMER
Amazing customer service, worked to get me the best they could provide, and did it in a timely manner. Highly recommend and will be returning if have any other problems.
1/22/2020
Anthony D. VERIFIED CUSTOMER
Awesome service.
1/22/2020
Chris H. VERIFIED CUSTOMER
Grest customer service
1/22/2020
Stephanie H. VERIFIED CUSTOMER
Great customer service
1/22/2020
Elizabeth M. VERIFIED CUSTOMER
Solved a newbie owner issue, and finished oil change earlier than expected.
1/22/2020
Michael V. VERIFIED CUSTOMER
Great experience every time!
1/22/2020
Robert W. VERIFIED CUSTOMER
Excellent customer service.
1/21/2020
David A. VERIFIED CUSTOMER
I felt very well taken care of. Thank you!
1/21/2020
Patricia M. VERIFIED CUSTOMER
It's always a pleasure, everyone so kind and helpful.
1/21/2020
Don C. VERIFIED CUSTOMER
Sarah provided good service. My complaint is with how the dealership has handled the whole situation. This was explained to the manager
I will be contacting Ford about the situation.
1/21/2020
Clifford B. VERIFIED CUSTOMER
They completed all work in a timely manner and they were completely professional.
1/21/2020
Gene F. VERIFIED CUSTOMER
Quite satisfied with the service department, Sarah was very nice and professional, when I’m ready for my truck I definitely will purchase here where I bought my transit connect.
1/21/2020
John P. VERIFIED CUSTOMER
Special thanks to Brenda, and Nolan, who.helped with tech.