Kelsie is second to none. She is very professional, technically knowledgeable and truly an honest and dedicated customer advocate!!
1/10/2020
John G. VERIFIED CUSTOMER
Chris was great
1/10/2020
Natalie P. VERIFIED CUSTOMER
All very good. Thanks
1/10/2020
Jeffrey F. VERIFIED CUSTOMER
Service rep was excellent.
It is really a pleasure to do business with your organization. Your folks are friendly and professional. The popcorn, free drink and car wash are appreciated and make me want to bring my business to you.
1/10/2020
Eric B. VERIFIED CUSTOMER
Chris was awesome... the recall was addressed but the clock is still broken
1/10/2020
Irina S. VERIFIED CUSTOMER
I like your service
1/10/2020
Jean H. VERIFIED CUSTOMER
Sarah saw I had been waiting to be checked in for my appointment for awhile and took charge of getting me checked in. She was friendly, attentive, and professional. I was very pleased with her efforts, which is why I will keep bringing my vehicle serviced.
1/10/2020
Donna K. VERIFIED CUSTOMER
Helpful staff explained why I was having an issue with my windshield wipers, what they did to resolve it & what to do if it happens again. And I appreciate your shuttle service!
1/10/2020
Toni M. VERIFIED CUSTOMER
Your whole team was GREAT! Thank you for fixing my problem.
1/9/2020
Sharon G. VERIFIED CUSTOMER
My first with Ford at westhills. We were previously with hyundai westhills.
1/9/2020
Julie D. VERIFIED CUSTOMER
Polite, expeditious. Excellent service
1/9/2020
Travis B. VERIFIED CUSTOMER
He was very helpful and kind.
1/9/2020
Rhia . VERIFIED CUSTOMER
Kelsi always does an amazing job and takes care of the customer! Always a pleasure to deal with ????????
1/9/2020
Steve E. VERIFIED CUSTOMER
Very good customer service!
1/9/2020
Jeannette S. VERIFIED CUSTOMER
Chelsea was extremely helpful n when she told me that the service was going to run into the time I had a doc appt she offered to me a use of a rental vehicle I was really impressed thank u Chelsea definitely return for another service
1/9/2020
Jessielen S. VERIFIED CUSTOMER
Cameron was vey helpful and courteous
1/9/2020
Jay J. VERIFIED CUSTOMER
When we bring in a car for warranty work you shouldn’t charge a dionostic fee we buy a warranty for a reason
1/9/2020
Jay N. VERIFIED CUSTOMER
The hospitality and professional service at West Hills takes the sting out driving down to Bremerton from Sequim . But, of course, cruising anywhere in our handsome Mazda CX5 is always a pleasure !
Cheers,
Cid and Jay N
1/8/2020
Christian S. VERIFIED CUSTOMER
Kelsi was great! She kept us informed about our vehicle, very organized, and efficient. She was also able to help us replace our rear windshield wiper that seemed impossible to do on your own. Overall excellent service!
1/8/2020
Shalina L. VERIFIED CUSTOMER
This past month into the new year has been quite trying to say the least. Starting with my car falling apart, my grandpa having a heart attack and having surgery, emergency vet visits to getting hurt at work. I truly appreciate all the hard work Chris Wagner did for me even if it took a month to get it done. I don't know how he did it but as stressful as the hole situation was he made it easy to trust that it was all going to work out. Thank you