Max did a really professional job in satisfying our needs!
Thanks
V/r
Sid
12/31/2019
Michael N. VERIFIED CUSTOMER
I've never used a dealer for car maintenance before, because I've never trusted them to give you good service, rather I always felt they were profit this high cost driven. After the service I just received at 62 years old my first. I feel I must reconsider my stance. With a credit rating of 815. I just might have to break unconventional ground. Good job to your service department for a job well done, from a lifelong skeptic.
12/31/2019
Elinor C. VERIFIED CUSTOMER
Everyone I came into contact with was very friendly and helpful.
12/31/2019
Michael D. VERIFIED CUSTOMER
Chris was great we ended up not pursuing the repairs. The only reason I am say no is that the one thing that they supposedly fixed did not solve the probkem. They reset the computer it cleared the compass error but never moved off of North so they couldn’t have actually tested it. They just know the error went away. The receipt does say that if it didn’t resolve the problem/ returned to let you guys know and you would try and resolve it. At this point it just misandrist type problem and not worth the hassle to bring it in just fir that. I want to emphasize that Chris went above and beyond for us.
12/31/2019
Travis T. VERIFIED CUSTOMER
My service advisor kept me very well informed with the progression of the repairs on my vehicle.
12/31/2019
Emily L. VERIFIED CUSTOMER
I was under a time crunch and they got me in and out quickly.
12/31/2019
Linda B. VERIFIED CUSTOMER
Great service; Cameron ! Hope my car stays
running in great shape always!! Thank you!!
12/31/2019
Jerrald J. VERIFIED CUSTOMER
Kelsi was awesome! Quite an asset to your company.
12/31/2019
Karen . VERIFIED CUSTOMER
Always treated very well. Extremely professional and excellent customer service.
12/31/2019
Gale G. VERIFIED CUSTOMER
Great Service with a Smile : )
12/29/2019
Jonathan G. VERIFIED CUSTOMER
Chris was awesome.
12/29/2019
David A. VERIFIED CUSTOMER
Chris was fantastic. Awesome attitude,super friendly and just all around genuinely nice. He kept me informed throughout the process and knows and does his job veey well. I will only be dealing with Chris from now on. Keep up the great work and attitude.
12/29/2019
Douglas B. VERIFIED CUSTOMER
Thanks Chris
12/29/2019
Robert H. VERIFIED CUSTOMER
Thanks
12/29/2019
William M. VERIFIED CUSTOMER
My experience with your staff was great. My only disappointment was with what was charged to have my cabin air filter changed. Things didn’t sit well so I researched the part price and how to change said filter. Very unhappy about this price hike on this simple service.
12/29/2019
Rosalina Cruz. VERIFIED CUSTOMER
Max and Victoria were both very helpful. What a great place to get service. I highly recommend West Hills Ford for all your service need. Been going there since their Parr Ford days. Kurt Oakland is the one why I go to West Hills Ford. ????
12/28/2019
Kurt R. VERIFIED CUSTOMER
Colin is ok, but I checked my oil two days ago because Firestone told me there was no oil on my dipstick. So I checked it myself. Same result. I put in 3.5 quarts to restore it to full. You changed the oil last time. Colin told me the 5.0 used 1quart / 1000 miles. Nice to know. Frankly after being a customer at various Hazelwood businesses is like calling or dealing with a circus. Now you as a monopoly with no incentive to improve.
12/27/2019
Charles F. VERIFIED CUSTOMER
Everyone was friendly and operated in a timely fashion