Max was awesome. I will be coming to this service center again and will specifically ask for Max. Great service
11/24/2019
Jennifer E. VERIFIED CUSTOMER
Was not there at check in or out. Did not call to provide updates regarding vehicle, I had to initiate all contact. After service car now has engine light.
11/24/2019
Shirlee M. VERIFIED CUSTOMER
Very happy with my experience. Colin was attentive and explained exerything. Appreciate the shuttle very much too!
11/24/2019
Timothy S. VERIFIED CUSTOMER
Bro is a solid 10.
11/24/2019
Ryan K. VERIFIED CUSTOMER
The service representative that I had was wonderful, helpful, and kind. However, every time I have my truck serviced it takes far longer than predicted. There is always some kind of hold up or confusion and the shop is ALWAYS running behind, even first thing in the morning.
11/23/2019
Karl M. VERIFIED CUSTOMER
Excellent service with Max Davis.Filed in all my questions and provided information on my future
service that I need. Nice to get a hop home for the
long wait & also pick up. Thank you!
11/23/2019
Gary W. VERIFIED CUSTOMER
Brenda Dunn was great. Delivered service as promised and communicated routinely throughout the process. Thanks.
Gary
11/23/2019
Misty E. VERIFIED CUSTOMER
I appreciate the prompt service today!
11/23/2019
Jerald L. VERIFIED CUSTOMER
Very professional
11/23/2019
Patrick H. VERIFIED CUSTOMER
Great service
11/23/2019
Kaitlin M. VERIFIED CUSTOMER
She is awesome and reassuring. She makes sure you have everything you need.
11/23/2019
Martin S. VERIFIED CUSTOMER
Great service especially from Kelsi. She went above and beyond to help me get my truck fixed.
11/23/2019
Tonya G. VERIFIED CUSTOMER
Great service
11/23/2019
Carol R. VERIFIED CUSTOMER
????
11/22/2019
Danny J. VERIFIED CUSTOMER
Me Davis at ford Mazda assistance was more than excellent
11/22/2019
Dave S. VERIFIED CUSTOMER
Kelsi is always wonderful to work with. Very friendly and helpful. Also, very knowledgeable and informative. As usual, I was extremely pleased with my service visit today. I actually look forward to having all my Fords serviced at Westhills. It has a relaxed family friendly atmosphere which I always appreciate. Thanks Kelsi and Scott. See you again soon. Dave
11/22/2019
Jeffrey F. VERIFIED CUSTOMER
Chris represents your organization flawlessly.
Your level of service continues to be impressive. Due to your efforts, I plan for all of our maintenance for our 2017 F150 and 2018 Explorer to be with your organization.
Plus future vehicle purchases.
11/22/2019
Carrie C. VERIFIED CUSTOMER
Cameron was amazing. The whole staff I came in contact with was amazing. Cameron even took care of a recall I had on my vehicle.
11/21/2019
Brons O. VERIFIED CUSTOMER
Great service.
11/21/2019
Anthony D. VERIFIED CUSTOMER
Okay so!!! Your appointment coordinators Need to learn how to schedule appointments and not overload the service advisor. Also your service advisors need to keep their customer updated with the progress of their vehicle. Our truck was there for a month and I really didn’t know what was going on with it. I feel that Sarah was over powered by management to push the warranty customers in front to get good reviews. Don’t get me wrong my truck runs great but I also paid a lot for all of that.