Kelsi was of great help correcting vehicle information within the network that inadvertently was placed in another customers file.
Also had work on my vehicle completed in record time.
11/20/2019
Jeffrey G. VERIFIED CUSTOMER
Awesome you all are great
11/20/2019
Raynette S. VERIFIED CUSTOMER
He was friendly, and very eager to please. I only had a limited face to face, as your female team leader, did most the leg work to get the Saturday appointment okayed as a fit me in deal. Only disappointed because the parts to fix my car rack were not available. And I do miss the vacuum job that used to co e with a service!
11/20/2019
Steven R. VERIFIED CUSTOMER
Chris is great to work with. He’s competent and trustworthy.
11/20/2019
Gilbert H. VERIFIED CUSTOMER
Went pretty smoothly.
11/20/2019
Charles B. VERIFIED CUSTOMER
Thank you for cleaning the car
11/20/2019
John B. VERIFIED CUSTOMER
Thank you Sarah and Mike.
11/20/2019
Kelly B. VERIFIED CUSTOMER
helpful and answered questions - got me going quickly
11/20/2019
James W. VERIFIED CUSTOMER
Calvin met me as I got out of my car,did an excellent job explaining everything as he walked me through the paperwork.Calvin was very friendly, courteous and informative as he took care of the car servicing from start to finish. Thanks Calvin..........
11/20/2019
Charles M. VERIFIED CUSTOMER
She was very busy, but still courteous and professional with my questions.
11/19/2019
Frank S. VERIFIED CUSTOMER
Couldn’t be better
11/19/2019
Patrick D. VERIFIED CUSTOMER
Sarah was amazing. Heartland Toyota is lucky to have a person like her there!
11/19/2019
Maureen G. VERIFIED CUSTOMER
My husband brought it in because my NEW car is burning oil. He has been taking care of this and will keep in touch.
Thank you
11/19/2019
Beverly C. VERIFIED CUSTOMER
I understand the time it took to service my car. I'm satisfied with the actual service and time. My issue is that whoever took care of my car last did not make sure the hood was latched. It was dark when I finally took my car so I didnt realize the hood was not latched until I got home. I drove all the way home on hwy 3 doing 70 mph. My hood could have flown open at any time during that drive. That is why I'm not happy. I'm upset that no one noticed before they gave me my car back.
11/19/2019
Laurie M. VERIFIED CUSTOMER
Professional and detailed. I appreciated the update on my vehicle and work that needed to be done. Chris did a great job ! Thanks so much and I will be back for any future work on my suv .
11/19/2019
Jarrod A. VERIFIED CUSTOMER
Took 1.5 hours for oil change. Wish I could get my money back for pre paid service
11/19/2019
Bambi A. VERIFIED CUSTOMER
Kelsi is wonderful to work with. Great customer service!
11/19/2019
Jason B. VERIFIED CUSTOMER
Kelsi was great, she got me in right away and was very helpful
11/19/2019
Barbara M. VERIFIED CUSTOMER
I had taken my car in for a standard oil change. An oil leak was found so my car was in the shop for a week.
Colin did a great job of keeping me informed of the status of my car. I had to get a rental and he took care of that as well. Since my warranty is almost up I asked if they could do an extra check of everything. Of course...they did!
Thanks!