Great job and attitude in providing great service.
11/2/2019
Michael . VERIFIED CUSTOMER
Service dept was great, but unable to cover $1k repair two months out of warranty. Sent an email with details. Questioning my choice of Ford over Toyota right now.
11/2/2019
Rudy L. VERIFIED CUSTOMER
The service was great. Thank you so much, any services in the future, I would go there. I appreciate.
11/1/2019
Levi H. VERIFIED CUSTOMER
I try and stay loyal to West Hills for all of my vehicle service needs however I was disappointed that an oil change took over an hour when I had a scheduled appointment.
11/1/2019
Susan H. VERIFIED CUSTOMER
I wish I’d have known it was going to take an additional *hour* to take care of the mirror recall on my Mazda3. Spending 2 hours for an oil change and the mirror without the offer of a loaner seems ridiculous. I think Mazda should cover the cost of a loaner for clients when we have to come in for recall issues. It has left a bad impression on me for future purchases...
11/1/2019
Martin W. VERIFIED CUSTOMER
Very professional and efficient. She oversaw the Edge service and new rear wiper arm and all blades installation making sure the Edge was complete in minimal time.
11/1/2019
Linda R. VERIFIED CUSTOMER
Kelsey was excellent in helping with a rental and keeping me updated on how things were progressing
11/1/2019
Sheri D. VERIFIED CUSTOMER
Thank You for the awesome service Cameron :)
11/1/2019
Eloise L. VERIFIED CUSTOMER
They went beyond and stayed past closing so I could pick up my car for work . I want to thank them.
11/1/2019
Belinda R. VERIFIED CUSTOMER
Chris was very helpful and polite he explained the entire process thoroughly and completely he has been very patient and understanding with all of my questions he has called multiple times to update me on the status of the repair work greatly appreciate his conscientious care
11/1/2019
Wendy W. VERIFIED CUSTOMER
I know I can depend upon you all to take good care of both my 1990 and my 2013 Mazdas.
11/1/2019
Richard M. VERIFIED CUSTOMER
Sarah was great in keeping informed on the progress of my repairs.
11/1/2019
Thomas . VERIFIED CUSTOMER
A pleasure to talk with service personnel who really listen a respond timely. I will be back!
10/31/2019
David S. VERIFIED CUSTOMER
He was upfront and honest.
10/31/2019
Kenneth D. VERIFIED CUSTOMER
She was extremely accommodating and tried to get the car back quicker than expected- updating me with calls and texts. When it turned out the tech needed more time, she immediately extended the rental car for another day. Process was painless.
10/31/2019
Jennifer M. VERIFIED CUSTOMER
Kelsi was amazingly helpful and worked around my schedule to ensure I had all the information I needed.
10/31/2019
Eli H. VERIFIED CUSTOMER
Cameron was great. Greeted me, was friendly, answered all my questions and provided great customer service.
Thanks!!
10/31/2019
Michael F. VERIFIED CUSTOMER
Yup....very good crew. Thanks
10/31/2019
Lorri E. VERIFIED CUSTOMER
She was so pleasant and knowledgeable to work with. My service was even completed early! Thank you !
10/30/2019
Ralph D. VERIFIED CUSTOMER
Coming from Port Townsend I have a choice between West Hills or Port Angeles. I choose West Hills because of the tremendous service by folks like Colin - friendly, good listeners, welcoming, keeping me abreast of service progress - all that adds up to a great customer experience. I also appreciate having a place to work on my computer while I wait.