They mentioned something is wrong with the vehicle serviced but didn't go into further explanation as to where it was located, while 3 mechanics were sitting in the office not doing anything during normal business hours.
10/30/2019
Amanda W. VERIFIED CUSTOMER
Just had recall work done. Service was great and fast.
10/30/2019
Tim N. VERIFIED CUSTOMER
she was very professional and easy to communicate with she was a pleasure to do business with. I look forward to doing future Business
10/30/2019
Chad W. VERIFIED CUSTOMER
Chris is enthusiastic, professional and well knowledgeable! Great service team member
10/30/2019
Allan R. VERIFIED CUSTOMER
Great job! Very helpful!
10/29/2019
Gerhard S. VERIFIED CUSTOMER
Max provided great service.
10/27/2019
Thomas H. VERIFIED CUSTOMER
The Service Advisor Chris did a superior job. He kept us informed all the way through the process as well as letting me know what service needs to be done in the future. We’ll absolutely use West Hills for all of our Service needs.
10/27/2019
Carol R. VERIFIED CUSTOMER
I've always appreciated your having an optional, clean, pleasant, comfortable place to wait for my car.
10/26/2019
Justin S. VERIFIED CUSTOMER
10/10. Nice and got the work done. Seems like he cared about customers concerns.
10/26/2019
Joe E. VERIFIED CUSTOMER
Great customer service
10/26/2019
Vickie C. VERIFIED CUSTOMER
Everything went smoothly.
10/26/2019
Cheryl I. VERIFIED CUSTOMER
I was treated with respec5 and He listened to me as I tried to explain my concerns
10/26/2019
Jay M. VERIFIED CUSTOMER
Awesome to work with. Superbly knowledgeable, friendly, helpful, yet dignified. Strong representative of West Hills. Stellar.
Impressed with the entire place really, shortly in the market for another vehicle, will be back.
10/25/2019
Brad M. VERIFIED CUSTOMER
Very polite and respectful.
10/25/2019
Mike H. VERIFIED CUSTOMER
Service rep was super helpful, mechanics found and fixed problem, whole process didn’t take too long.
10/25/2019
Richart . VERIFIED CUSTOMER
When I took my truck there they busted a log but on my front passenger side and the wiper fluid is not coming out the way is suppose to I told the service guy that if He can check my extended warranty and he said that I suppose to call and tell him if I have coverage. In the past the service department call and they let me know if its cover or not. I dont know what change if I have to call my self just need to know so next time I came to the service department prepare.
10/25/2019
James B. VERIFIED CUSTOMER
More questions answered in one hour visit than in three months of visits/time at a different ford shop.
10/24/2019
Eddie B. VERIFIED CUSTOMER
Cameron Alameda when above and beyond to make sure I understood the repairs that I vehicle need it.
10/24/2019
Penny D. VERIFIED CUSTOMER
Brenda is an asset to your company. She’s very efficient
and thoughtful to customers.