Cameron was very professional and attentive and exceeded my expectations.
10/12/2019
Martin W. VERIFIED CUSTOMER
Kelsie is very professional, competent and personable. She made the entire process of getting my vehicle serviced and repaired painless.
10/12/2019
Nikki E. VERIFIED CUSTOMER
Calvin was wonderful! The only complaint I have is the cost for an oil change. That is double the amount I pay at the Bruce Titus Mazda dealership.
10/12/2019
Stacie H. VERIFIED CUSTOMER
Sarah is wonderful
10/12/2019
Roy J. VERIFIED CUSTOMER
Brenda went above & beyond to keep me informed,and to assist me. Excellent customer service!
10/12/2019
Loy A. VERIFIED CUSTOMER
Mr. Waggoner exceeded my expectations. Upbeat and friendly. Explained the process thoroughly and delivered the vehicle on time as promised. Very accommodating service rep
10/11/2019
Penny D. VERIFIED CUSTOMER
Brenda is a people person for sure. She’s very
approachable and knows her job.
10/11/2019
Emily P. VERIFIED CUSTOMER
This is not exactly a “no” but it was not a “yes”. My automatic lights were turned off during my oil change and I got pulled over by a cop because of it. If settings are changed in my car please change them back. Other than that and the sales team not being able to find my key everything was fine. Please don’t call me, just make sure next time to reset my car back to its original settings. Thank you.
10/11/2019
Ethan B. VERIFIED CUSTOMER
Everyone was super nice and very professional! I would definitely recommend anyone to this Ford Dealer.
10/11/2019
Thomas L. VERIFIED CUSTOMER
Great customer service and down to earth people. Thank you
10/11/2019
Kathryn M. VERIFIED CUSTOMER
It was fast and efficent
10/11/2019
Jon C. VERIFIED CUSTOMER
You are LUCKY to have Sarah. She is extremely knowledgeable
Concerning Ford products and their systems. She is
On the top of the service and goes out of
her way to call and keep you informed.
She is hands down the best service writer
I have ever had anywhere. Oh, and no matter how busy she is,
she remains totally pleasant to be around. Give her a raise to keep her. Jon C
10/11/2019
Angela E. VERIFIED CUSTOMER
Matt is an excellent mechanic and was very thorough when telling me what he needed to do to fix my car. And Brenda up at the desk, taking care of all the admin and paperwork, was incredibly helpful and efficient. She was quick to answer questions and provided wonderful customer service. I would absolutely recommend both by name and the facility as a whole to friends and family in need of repairs and check ups for their cars.
10/11/2019
Mark U. VERIFIED CUSTOMER
Each and every time I bring my car to you, I have friendly service. Always a pleasant experience.
10/10/2019
Daniel C. VERIFIED CUSTOMER
Thank you Max, he kept me informed throughout the process. I will return
10/10/2019
Robert A. VERIFIED CUSTOMER
way cool
10/10/2019
Pamela B. VERIFIED CUSTOMER
Today was my first complete oil change with my newly purchased 2016 Mazda CX5. Driving up to the service door we were greeted by a friendly Christoph Waggoner. He was upbeat, personable, efficient, and readily addressed all our concerns.
We walked over to the Ford complex to have breakfast.
We saw Colin from the Ford service department and was impressed that he remembered us. Thumbs up for Colin and his team who worked on my dad's Freestar. Thanks guys.
The oil change took less time than projected and I liked that it sent me the text that it was ready. I thought it was pretty awesome that Christoph drove my car over to the Ford complex to go over what they did and his suggestions for the future services.
All in all such a positive experience. Thank you for taking care of our car and providing us with excellent service.
Best regards,
Pamela B
10/10/2019
Cynthia C. VERIFIED CUSTOMER
Great service
10/10/2019
John L. VERIFIED CUSTOMER
Great to work with. She shows concerns about my vehicle needs and keeps me up today’s.