Repairs were not compleated as promised by cole, I have left several messages about it and have not recive a call back. It has been over a month now and not resolved
9/25/2019
Charles D. VERIFIED CUSTOMER
Great employee's to work with,very fast service and well informed.
9/25/2019
Lawrence T. VERIFIED CUSTOMER
She a professional and excellent customer service
9/25/2019
Gene W. VERIFIED CUSTOMER
Very courteous and helpful.
9/25/2019
Allen L. VERIFIED CUSTOMER
Kelsi was very friendly and helpful. When I picked up the car, I had a question about one of the repairs and Kelsi brought the mechanic out who explained the repair. Most helpful.
9/25/2019
Sally L. VERIFIED CUSTOMER
Max was extremely professional and followed up with every effort to make my service visit comfortable. Unfortunately, I do not believe a 2-hour service call for a prior scheduled oil change and tire rotation is acceptable. I was told it was a busy day and service was overbooked.
9/25/2019
Raymond M. VERIFIED CUSTOMER
Kelsie S has been a super asset to the ford
Family. She always gives me the feeling that she
Caress little more about the customer. I look forward to having future work done
With her in charge of my interaction with
Ford in the future. A STAR FOR YOU.
9/25/2019
James K. VERIFIED CUSTOMER
Best service writer service I've had since owning my truck (5 yrs)
9/25/2019
Nehemiah A. VERIFIED CUSTOMER
Perfection all the way around
9/25/2019
Evelyn L. VERIFIED CUSTOMER
Excellent ????
9/25/2019
Cheryl N. VERIFIED CUSTOMER
Service done faster than I thought. I appreciate the “brief check up” that was done on my car .
9/24/2019
James D. VERIFIED CUSTOMER
The service cost much more than I anticipated. I also went to the parts department because I had sun cracking on my radio antenna and was looking for parts needed to fixit. I was advised by the parts department to ask that the service department take a look and see what part I actually needed and they would order the correct part. I asked the service department to look at the sun damage portion of my radio antenna to see what part I needed to order. I did not authorize removal, only a visual look at what was weak and cracking They ended up breaking my radio antenna. and listing all the parts including the cable as needing replacement for a cost of $191 all these parts are not necessary fact is I need just one part the antenna itself. I have been a customer for many years this is by far my worst experience.
9/24/2019
Helen M. VERIFIED CUSTOMER
Great service, very personable well trained employees.
9/24/2019
Kenneth K. VERIFIED CUSTOMER
Staff here are very attentive and friendly.
9/24/2019
John B. VERIFIED CUSTOMER
The service was fantastic. Cameron was outstanding.
9/24/2019
Sherri M. VERIFIED CUSTOMER
Calvin was friendly and very professional. Appreciated the water, snacks, cafe and shuttle option.
9/24/2019
Ryan O. VERIFIED CUSTOMER
Max helped me achieve a better outcome then what I was led to expect.
9/23/2019
Jason S. VERIFIED CUSTOMER
Chris was a joy to work with. He has a very positive attitude and was very accommodating. I had the first appointment of the day, he saw me waiting outside and let me in a few minutes before the shop opened. Later that day, my tire pressure warning light came on. I called Chris and he was able to walk me through resetting the light and why it came on over the phone saving me a trip back to the dealership. Chris made me feel like my time was more important than his time. Great experience and look forward to working with Chris in the future.
9/22/2019
Scott E. VERIFIED CUSTOMER
I thought Max Davis was professional, attention to detail. Customer service skills are excellent, and he listens to his customers.