I was very impressed with Conner’s customer service skills. He did a fantastic job!
2/13/2021
Michael S. VERIFIED CUSTOMER
Pam was a wonderful help to me today. She greeted me when I arrived, answered all my questions and was very friendly. She made me feel at home by showing me where the seating areas were, along with the bathroom and the Cafe. She checked on me after an hour to let me know how things were going and offered me a second latte. (The man working in the Cafe was kind and creative by offering a suggestion for a type of coffee drink, which was delicious! Such a nice gesture to have for customers while they wait.) When my car was ready, Pam helped me complete paperwork and walked me to the exit. I was very pleased with my visit today. Thank you!
2/13/2021
Lori L. VERIFIED CUSTOMER
Great friendly customer service
Thank you
2/13/2021
Krystle S. VERIFIED CUSTOMER
I was not fully happy with my service today. I reported that my brakes are squeaking again (I have previously reported this twice). The response I got was that my brakes should be fine and it’s totally normal for them to squeak and there’s not much he can do about it. That’s unacceptable, considering this was a maintenance appointment and I have had it fixed before (at this location). Additionally, he told me his new car which is a 2021 squeaks when he breaks...that has no bearing on my vehicle. I found it highly unprofessional to be told “sorry, nothing we can really do, that’s normal.” Uh, no. It’s not. I paid for a ten year warranty and when I report an issue I expect it, at the very least, to be looked at.
2/13/2021
Melissa Z. VERIFIED CUSTOMER
Kelsi did a great job!
2/13/2021
Dorothy O. VERIFIED CUSTOMER
Cameron was very courteous and kept me updated with the status of my car. The mechanics did a great job with getting my car fixed and running. Cameron was very kind to send someone to pick me up and take me to the dealership so that I can drive my car back home. Everyone at the service center was very nice. I appreciate everyone's help and would like to say thank you. Keep up the great work!
2/13/2021
Cheryl B. VERIFIED CUSTOMER
They were great and finished ahead of their own schedule!
2/12/2021
Maryanne S. VERIFIED CUSTOMER
Friendly and efficient, thanks
2/12/2021
Troy C. VERIFIED CUSTOMER
Excellent service all around. Thank you.
2/12/2021
Timothy G. VERIFIED CUSTOMER
Pamela went above and beyond the call of duty to ensure I stayed informed and on top of changes during maintenance. She ensure I was same day reserved for a rental and able to carry out my work as your mechanics took care of my vehicle. A 30/10 and five star platinum service. Please give this excellent professional a raise or promotion for her excellent work and performance!
2/12/2021
Matt R. VERIFIED CUSTOMER
Connor is great, super helpful and friendly
2/12/2021
Robert D. VERIFIED CUSTOMER
Connor promptly checked my F150 in for service. We talked a bit about vehicle preventative maintenance and he was very knowledgeable about regularly scheduled maintenance. He was also very pleasant to work with. Thanks Connor!
2/11/2021
Vincent L. VERIFIED CUSTOMER
Service was very good
2/11/2021
James W. VERIFIED CUSTOMER
always get great service here.....Chuck was very professional and the young man that serviced my car!
2/11/2021
Rayne L. VERIFIED CUSTOMER
Chelsea went the extra mike to try to resolve some questions I had about my service warranty and I appreciate the effort and time she put in.
2/11/2021
James W. VERIFIED CUSTOMER
prompt and courteous service
2/11/2021
Paul J. VERIFIED CUSTOMER
3 hours for oil change with an appointment
2/11/2021
Richmond B. VERIFIED CUSTOMER
Always a pleasure dealing with Brenda Dunn. Thank you for the great customer service!