Chelsea Duket is the best! Makes me feel so important!
2/9/2021
Samantha B. VERIFIED CUSTOMER
Great customer service!
2/9/2021
Mark G. VERIFIED CUSTOMER
Everything was great.
2/8/2021
Nigel . VERIFIED CUSTOMER
When I picked up the car the tech had left their drink from dairy queen in the cup holder. Only 3 of tires are the same with the 4th being a different brand. Also it was marked my that my battery I bought from you back in August is already failing and there was no discussion about that
2/7/2021
Terri R. VERIFIED CUSTOMER
Colin was excellent helping me get my car fixed and up to date.
2/7/2021
Kirk T. VERIFIED CUSTOMER
Oil change and service were done quickly
2/7/2021
Shelli G. VERIFIED CUSTOMER
There was confusion,at mazda today, I got a call yesterday that I had an appointment. I arrived for my appointment and there was no record of it. I had do wait until a second person showed up to find my appointment. VERY DISSATISFIED WITH YOUR SERVICE AGAIN
2/7/2021
Courtney "Tabi". VERIFIED CUSTOMER
Kelsi was fantastic. She was nice and patient the whole time and made me feel really valued.
However
3 times I stopped by the dealership while my car was there, and each time, my car had been left unlocked outside. Bremerton isn’t exactly what I would consider a safe place to leave nice cars unlocked, regardless of there being items of value inside.
My car also came back with scratches in the paint that weren’t there before.
And, for the second time now, the service folks forgot to reset the tire pressure sensor before giving me back my car.
The fact that I’m leaving with the sense of “what else am I going to find is wrong” rather than feeling confident in the service I received, is a serious bummer.
2/6/2021
Steve V. VERIFIED CUSTOMER
Chelsea was very professional and attentive to my concerns about my car. She was spot on with the repair time estimate and was a joy to work with. Keep hiring high-caliber folks like her.
2/6/2021
Jon S. VERIFIED CUSTOMER
All good
2/6/2021
Joann K. VERIFIED CUSTOMER
My Flex is use as a dog car, it was the only vehicle I could find, that had power and looked good hauling 3 very hairy Irish Wolfhounds. They weighed in at about 170 lbs each. Having explained that, you can imagine how much hair that is. Colin had some unfortunate person vacuum that very hairy car. That went above and beyond. Not to mention his care in keeping in contact with me and his kindness.
2/6/2021
Berry R. VERIFIED CUSTOMER
Brenda's customer service was awesome. She exceeded my expectations. I will definitely return for future needs. Thanks again,
Barry Reimer.
2/6/2021
Ruben S. VERIFIED CUSTOMER
Provided a simple vacuum service for the car - that impressed me. Although it seemed a long wait, the complimentary espresso made up for it.
2/6/2021
Jeremy B. VERIFIED CUSTOMER
They worked with me with the issues i had And got my car up and running. Service department was great... parts department not so much
2/6/2021
Eric M. VERIFIED CUSTOMER
Brenda was great. Friendly and kept me updated on status of vehicle.
Thank You.
2/6/2021
Brian B. VERIFIED CUSTOMER
Pamela was very professional and courteous and actually got me in earlier before my appointment and got me out in about 30 minutes. Thank you for the servicing!!!
2/5/2021
Howard S. VERIFIED CUSTOMER
So far all is good but the work was just done ask me in six months. I do plan on getting more work done to my truck there.
2/5/2021
Wendy B. VERIFIED CUSTOMER
Excellent!!
2/5/2021
Dennis H. VERIFIED CUSTOMER
Pam was a great help. She was very friendly and did her job well. So far we are very pleased with the service. We will be back when and if needed.
2/5/2021
Gregory C. VERIFIED CUSTOMER
Car runs great Colin is the best with customer appreciation also a+.the whole experience was a+ thank you all.