I explained to Colin that I had to be out in 1.5 hours as I had a last minute vet appointment for my dog who woke up not feeling well. He did everything he could to get me out on time. It took 1 hour and 40 minutes, but I was only a few minutes late to the appointment. I really appreciate the consideration and effort he put into making sure I made it to the vet one time.
10/10/2018
Michael K. VERIFIED CUSTOMER
Brenda was excellent service rep. Very courteous and professional. A Ten rating
10/10/2018
Paula J. VERIFIED CUSTOMER
I felt very well taken care. Bryan provides excellent customer service along with Boctoria King.
10/10/2018
David B. VERIFIED CUSTOMER
Brenda was wonderful. Very helpful and kept me informed the entire process.
10/10/2018
Teresa G. VERIFIED CUSTOMER
I had a question about my warranty and Colin took the time to look it up. So I didn't have to hear "I don't know". Thank you, Colin
10/9/2018
Cynthia F. VERIFIED CUSTOMER
I didn't have my car serviced. STOP sending me these texts and emails
10/9/2018
Kari D. VERIFIED CUSTOMER
Brenda gave great customer service. When y’all seemed busy and honestly didn’t need another vehicle over the weekend I was still greeted and helped with a friendly smile. My car broke down Friday and I was told it wasn’t going to be able to be looked at until Tuesday (which I totally understood and was okay with). Brenda said she would keep me updated and do her best to get it checked out and that they will try and get me fair prices. I got a call Saturday morning that they were able to get started on my car. Not only did I get a call but Brenda went out of her way on her off day to make sure I was informed and could get my car fixed as soon as possible now that the problem was known. In this expensive and stressful process with my car breaking down I was extremely satisfied with my service at West Hills thanks to Brenda I will be happy to continue to return to get service at West Hills!
10/9/2018
Joshua K. VERIFIED CUSTOMER
Kelsi and the team were awesome.
Thank you West Hills Ford!!!
10/9/2018
Irina S. VERIFIED CUSTOMER
Thank you
10/9/2018
Christopher B. VERIFIED CUSTOMER
Ms. Dunn was professional and very courteous. She was appologizing when needed and awesome with my daughters. Would work with her anyday.
10/9/2018
Adam W. VERIFIED CUSTOMER
Colin was excellent to work with again! Always friendly and working hard to satisfy the customer! Great job Colin!!
10/9/2018
Lori L. VERIFIED CUSTOMER
Thank you...very simple and stressfree process.
10/8/2018
Donald O. VERIFIED CUSTOMER
Very Friendly & very helpful
10/7/2018
Jonathan C. VERIFIED CUSTOMER
Christopher has restored my trust in West Hills and will certainly continue to spend my business with the Ford dealership he’s been quite fantastic and I appreciate him very much
10/7/2018
Hector R. VERIFIED CUSTOMER
Chris exemplifies customer service at its highest.
A gem for West Hills Mazda????
10/7/2018
**** A. VERIFIED CUSTOMER
Stacy and the maintenance team did an excellent
Job technically, as well as, keeping costs very close
to her estimate.
10/7/2018
Andrew D. VERIFIED CUSTOMER
Brenda was very kind and quick to help. Will continue coming back while good people to work with like Brenda.
10/6/2018
Richard L. VERIFIED CUSTOMER
All ok!
10/6/2018
Jana D. VERIFIED CUSTOMER
I appreciate everything that Stacie and her team did to find and fix the ongoing issue with our truck
10/6/2018
Seth H. VERIFIED CUSTOMER
Bryan is awesome!!! Very thorough in explaining stuff and strives to make customers happy ....felt bad he had to go out in the rain to grab my truck with no hat tho...but he didn't even complain....thanks Bryan!!!