Ford denies to replace door seal, after replacing one that had almost the exact same kind of damage.
9/15/2018
Todd H. VERIFIED CUSTOMER
Excellent communication!
9/15/2018
Mitchell D. VERIFIED CUSTOMER
Chris has made me feel like the money I spent at Ford matters. I have had such a good experience I feel inclined to bring all my vehicles in for their maintenance. Chris is the best in the business.
9/14/2018
Megan T. VERIFIED CUSTOMER
Kelsi was GREAT! Very personable and professional, but had me smiling and laughing the whole time even after a VERY long day at work.
9/14/2018
Susan A. VERIFIED CUSTOMER
Excellent professional and thorough. I was very pleasef with the service on my 2014 Ford CMax Hybrid.
9/14/2018
Jessica M. VERIFIED CUSTOMER
Very dissatisfied. Please call to hear about my experience ****-****-xxxx
9/13/2018
Robert M. VERIFIED CUSTOMER
Quick, friendly, courteous and professional service desk. Stacie Harris was a pleasure to work with.
9/13/2018
Harold B. VERIFIED CUSTOMER
He was there to great me when I arrived. He knew what the vehicle needed to have done, explained what was going to happen and how long it would probably take, and came and found me when the work was done, which was just has he predicted. Well done!
9/13/2018
Brian M. VERIFIED CUSTOMER
The price for an oil change is $10-15 dollars higher at your place, compared to other Mazda dealers
Unless prices change will not come back for oil changes or any other service
9/13/2018
Steven H. VERIFIED CUSTOMER
Did a good job explaining everything and setting up the warranty work
9/13/2018
Stacie H. VERIFIED CUSTOMER
She was wonderful!! I love seeing Kelsi
9/12/2018
Gregory B. VERIFIED CUSTOMER
Stacie has been very helpful
9/12/2018
William L. VERIFIED CUSTOMER
Great service, nice people , thanks!
9/12/2018
Cole T. VERIFIED CUSTOMER
Byron Johnson was the best service advisor I’ve ever had,
9/12/2018
Denise K. VERIFIED CUSTOMER
Very nice people to work with. will take my car back again.
9/12/2018
John J. VERIFIED CUSTOMER
Great job
9/12/2018
John K. VERIFIED CUSTOMER
Great service. I should have asked to see the recall repairs prior to leaving to see exactly what was accomplished/replaced. All in all completely satisfied.
9/11/2018
Yvonne R. VERIFIED CUSTOMER
The service on the actual car. My sister brought in my car for me to get an oil change. Granted, she was about 5 minutes or so late for the appointment, but it took them roughly 2 hours for an oil change when it's normally an hour turn around time. I was the first appointment at 8 so I'm not sure what the hold up was. Also I have free oil changes on my account and they charged my sister for the oild change at first. I had to call and point that out. I had to call twice and had to wait for 10 minutes for someone to answer the phone. They lady did refund my sister for the oil change so I do appreciate that at least and she didn't hassle me. She just stated that nobody noted it so she didn't know. I usually have a really good experience here but today was a little much.
9/11/2018
Shirley S. VERIFIED CUSTOMER
Very professional and helpful.
9/11/2018
Sean S. VERIFIED CUSTOMER
I came I. To have the catalytic converter replaced based on diagnostics from a reputable mechanic on the island. I was told it was under warranty so have it repaired at ford. I understand you have to run your own diagnostics but you could have had the part ready based on my information. Now not only would they provide a free rental car, I now need to spend another day in Bremerton.