Service people great. Mechanic that worked on my car left it smelling of oil. Service person tried to clean seat and steering wheel with window cleaner but it still smells.
9/1/2018
Robert B. VERIFIED CUSTOMER
He's very professional and thorough !!!
9/1/2018
Terry W. VERIFIED CUSTOMER
Good regular maintenance
8/31/2018
Michael L. VERIFIED CUSTOMER
I could not have been more pleased. I’d jus bought the 2007 MX 5 and wanted a detailed 36k mile servicing and brake work—a nearly 6 hour project. The attention, courtesy and work was excellent, and Kelsi kept me fully apprised through every step. Thank you.
8/31/2018
Jerry M. VERIFIED CUSTOMER
Great service today, only complaint is the parts department can not get a 25 amp fuse in stock, it has been back ordered for more than 6 weeks
8/31/2018
Lisa P. VERIFIED CUSTOMER
Very friendly. Clear explanation of needed service.
8/31/2018
Don F. VERIFIED CUSTOMER
I've only had the van back one day, it'll take about 4 days to find out if the repairs worked.
I was a bit disappointed that my vehicle was not washed upon my picking it up. I realize it's an unattractive van, but it sat in your lot during the fire haze and as a result, it was pretty dirty when I picked it up, and it was unlocked. It should've been locked.
8/31/2018
Rachel B. VERIFIED CUSTOMER
Byron was great....give him a raise
8/29/2018
Harold D. VERIFIED CUSTOMER
Faulty drain plug with new mazda was addressed with urgency and professionalism.
8/28/2018
Kathrine B. VERIFIED CUSTOMER
Still no idea why my air bag light came on !
It took 2 weeks for me to get an appointment so if I did have a accident who knows if they would have worked. Not feeling like my car is safe!
It was nice that you now have a greeter in the service area.
8/28/2018
Earl S. VERIFIED CUSTOMER
Kelsi was great to work with. She made everything very simple
8/28/2018
Adessa S. VERIFIED CUSTOMER
This was the third time your company ordered the wrong parts for my car.
8/26/2018
Allegra S. VERIFIED CUSTOMER
My experience at West hills ford and Mazda has never failes me and I really appreciate what y’all do for me.
8/26/2018
Mark U. VERIFIED CUSTOMER
Fast and convenient as always. My car has been brought to the dealership I purchased her at on every service appointment. She is well maintained.
8/26/2018
Shawn L. VERIFIED CUSTOMER
Chris kept me up to date with all the work and quickly responded to any questions I had through texts. I appreciate the outstanding service.
8/26/2018
Cindy A. VERIFIED CUSTOMER
Bryan provided excellent customer service to us even though our issue wasn’t quite resolved. He stayed late to make sure we understood what was going on. Very nice guy.
8/26/2018
Bryan J. VERIFIED CUSTOMER
Cole does a great job and cares very much.
8/26/2018
Dawn R. VERIFIED CUSTOMER
Kelsi Schroeder was excellent, she promptly greeted me,and when my car was ready she was courteous and professional.