What needed to be done was accomplished in a timely manner.
2/4/2021
Chad B. VERIFIED CUSTOMER
I was completely blown away. With the speed. And the direct communication that I had. And I am totally happy with my visit. And most importantly totally ecstatic about my experience
2/4/2021
Katherine P. VERIFIED CUSTOMER
Pamela was wonderful. Fantastic Customer Service.
2/4/2021
Toradj K. VERIFIED CUSTOMER
Service advisor was very helpful and professional
2/4/2021
Kj M. VERIFIED CUSTOMER
Colin was absolutely amazing. He handled the situation with ease and made the whole process effortless. That man deserves an award. Thank you again so so so much.
2/4/2021
Oscar R. VERIFIED CUSTOMER
Brenda is a great person helpfull polite and knows her stuff. I honestly bring my vehicle there becouse of her, i know i will get the best service thanks to her. She really does deserve a raise.
2/4/2021
Heather B. VERIFIED CUSTOMER
This visit was unlike any other. Staff turnover was 100%. No one seemed knowledgeable, or caring of inconvenience, cost or provided options. In my life I have only had good experiences at three dealership. This had included this one. The attitude and atmosphere was Markedly different than any other visit. I may not be coming back. Please take that as a significant statement. You had my complete trust until yesterday. Was yesterday the new normal- or a fluke?
2/3/2021
Eugene E. VERIFIED CUSTOMER
Went in at 1:35pm for oil change at 3:15 I was still waiting. A service rep (not mine)checked on my car after my asking about it. Also paper work states I declined recommended work but that's not correct
2/3/2021
Scott S. VERIFIED CUSTOMER
You didn't have the part that was needed and that was disappointing.
2/3/2021
Matthew N. VERIFIED CUSTOMER
Brenda was knowledgeable, professional, organized, thoughtful, and held prefect communication throughout the process. She is the only reason I felt confident with the repairs. I had been there a few times before and was really not impressed with the service, but from here on out, I'm only seeing Brenda. Give her a raise!
2/3/2021
Robert L. VERIFIED CUSTOMER
Thanks.
2/3/2021
Arthur L. VERIFIED CUSTOMER
Colin did a good job!
2/2/2021
Violet D. VERIFIED CUSTOMER
Chelsea Duket was amazing! Her professionalism was out of this world. She had the best answer for every question and helped me weigh my options. I was confident that I was in good hands. Couldn't have asked for better service!
2/2/2021
Terrence W. VERIFIED CUSTOMER
Super job by Pam
2/2/2021
Bradley M. VERIFIED CUSTOMER
Great service as always, thanks!
2/2/2021
Doug P. VERIFIED CUSTOMER
Good communications on updates and scheduling
2/2/2021
Dustin W. VERIFIED CUSTOMER
Small waiting area, walked through the rain to get to the Ford building to sit.
Also, no snacks/drinks? The only Mazda dealership I’ve seen across five states like this.
2/2/2021
James P. VERIFIED CUSTOMER
Colin had great customer service and was very personable. He was very communicative through the process keeping me posted on timeline of everything.
1/31/2021
Kate D. VERIFIED CUSTOMER
Connor was great, pleasant and efficient. Jon (the service manager) went above and beyond to troubleshoot a problem with my key fob for over a year. I appreciated them taking the time to address the issue. Thank you Connor and Jon!