Communication is lacking, no idea when parts will be in, did not call me back during service visit asking for an update. Had better service on first visit.
8/7/2018
John P. VERIFIED CUSTOMER
Stacie was very nice and informative.
8/7/2018
Sharolyn B. VERIFIED CUSTOMER
Thank you, I will look for the survey.
8/6/2018
John S. VERIFIED CUSTOMER
Attention from Christopher was immediate. He was friendly and did an excellent job of taking care of me and my truck.
8/6/2018
Alfred E. VERIFIED CUSTOMER
You answered my questions and went over recommendations for service and most importantly you keep me updated on the status
8/5/2018
Samantha M. VERIFIED CUSTOMER
She was very pleasant, informative, and easy to work with.
8/4/2018
Spencer P. VERIFIED CUSTOMER
The service was great, and the communication was great, letting me know that my car was gonna take a bit longer.
8/4/2018
Jay B. VERIFIED CUSTOMER
Stacie was terrific!
8/4/2018
David E. VERIFIED CUSTOMER
Bryan was awesome to deal with, he took his time with us yesterday and made sure that we understood everything that was going to be done with our vehicle. He explained everything in detail leaving nothing for us to wonder about.we have been dealing with this dealership for years and I mean like 30 plus years! And he by far surpassed any other adviser we have ever dealt with before. It truly was an amazing experience and honor to have worked with him,and by the way he even thanked me for my service to this great country! As a Vietnam combat veteran I deeply appreciate it, this young man is going to make your dealership more efficient and professional in its every day operations than I have seen in years!I hope to see you promote him up the chain of success, for sure he deserves it.
8/4/2018
Sean B. VERIFIED CUSTOMER
Brenda was wonderful! She was very knowledgeable, professional and thorough. She kept me informed during the entire processes.
8/4/2018
Larry T. VERIFIED CUSTOMER
He got the job done fast and I felt like he hooked me up. I'll always choose Mazda for repairs and parts because of him.
8/4/2018
Dan M. VERIFIED CUSTOMER
Bryan and crew were tops!
8/4/2018
Helen M. VERIFIED CUSTOMER
Stacie was very helpful and a pleasure to deal with. I highly recommend Stacie and will make sure and ask for her on my next visit.
Being from Texas I appreciate how friendly everyone was while waiting on my truck.
Definently will make Stacie and that dealership my place to go for my services.
8/4/2018
Judith W. VERIFIED CUSTOMER
Super job! Thanks Chris
8/4/2018
Amelia G. VERIFIED CUSTOMER
I was told I would get a trade in estimate and that was not provided. A car wash local to Bremerton is also less than useless. I also found a female staffer to be using mysoginistic and depersonalizing language in my presence very disturbing. Finally, an estimate $400 less than the final price was a bit of a shock, as was not being told my car was not ready so I had to take a loaner to get home but could not let me daughter drive it when it was her car in shop.i would have rather been informed and just not come the first day. In all,I wouldn't recommend it to my friends and will return to the Port Angeles office in future if at all possible.
8/3/2018
Linda S. VERIFIED CUSTOMER
Great service!!!!!!
8/3/2018
Benjamin L. VERIFIED CUSTOMER
I call three times before getting an answer on the status of my vehicle. Twice they said they would call back and didn’t. The third time I wouldn’t let them take a message so after a wait I was able to get a status.