Colin was great to work with! He kept me informed on the progress of the repairs.
1/31/2021
Eva S. VERIFIED CUSTOMER
It was a very pleasant experience. The service was fast and informative and the free latte was a hit with me. It’s the small things. The only suggestion I would have is a Covid thing. The chairs in the waiting area are not all situated 6 feet apart and I had someone sit next to me and I could touch her if I had wanted to reach over. The chairs are six feet across but not six feet away side by side
Thank you
1/31/2021
Charles M. VERIFIED CUSTOMER
Great follow up from Collin. Had a few hiccups with booking my maintenance online. Collin reached out and got everything back on track. Actually he was able to get me the day I actually wanted. I do like the convenience of booking online but, I trust Collin to get the appointment that I need and make it happen.
He is my new go to guy.
1/31/2021
**** Ray. VERIFIED CUSTOMER
The service provided was high quality and Chuck answered every question we had while providing excellent service. We look forward to working with him in the future.
1/31/2021
Tricia M. VERIFIED CUSTOMER
Connor was thorough, efficient and kind!
1/31/2021
Stephen . VERIFIED CUSTOMER
Customer service was awesome and maintenance was done in a timely manner.
1/31/2021
Bill A. VERIFIED CUSTOMER
Chelsea did a great job for me!
1/30/2021
James D. VERIFIED CUSTOMER
No problems
1/30/2021
Cody M. VERIFIED CUSTOMER
Brenda and the staff were courteous and professional, as always.
1/30/2021
Shawn G. VERIFIED CUSTOMER
Chelsea was very informative and accommodating. I appreciated her mindfulness and understanding of my automotive needs. Very happy to be a customer of West Hills Ford. Shawn
1/30/2021
John P. VERIFIED CUSTOMER
Most definitely. Chelsea Duket was very attentive, knowledgeable and at all times, most professional. Well done.
1/30/2021
Robert B. VERIFIED CUSTOMER
Long wait but very professionally handled!
1/30/2021
Zachery A. VERIFIED CUSTOMER
Chelsea was amazing, great service
1/30/2021
Jason S. VERIFIED CUSTOMER
Brenda Dunn was EXTREMELY helpful and very patient. Helping me clear up issues with warranty issues. Thank you Brenda for all your help.
1/30/2021
Joei M. VERIFIED CUSTOMER
By far the best experience I have had when dealing with auto repairs. Connor was great from drop off to pickup, keeping me updated and informed with friendly phone calls throughout the process. Our car ended up being there much longer than anticipated, Connor took care of everything from making sure our rental kept getting extended to walking me out to my car when it was done. Over the top customer service, job very well done.
1/30/2021
Scott C. VERIFIED CUSTOMER
Time and cost estimates were accurate and customer service was great
1/29/2021
Jason P. VERIFIED CUSTOMER
Chelsea was courteous and upbeat. She was very professional and handled my service ticket well.
1/29/2021
Lance W. VERIFIED CUSTOMER
Chelsea did a great job with updates was on time and efficient with my time. Much Appreciate her thoughtfulness.
1/29/2021
Adrianne M. VERIFIED CUSTOMER
Quick and painless with no surprises or pressure. Greatly appreciated.