Stacie was very helpful. Your mechanic got the job done in less than n hour. Thanks for servicing my truck
5/22/2018
Eugene G. VERIFIED CUSTOMER
Everything was completed to my satisfaction. All questions were answered and personnel were very professional..Gene Graddon
5/22/2018
Michael B. VERIFIED CUSTOMER
Although our online scheduling did not get entered into the system, Roger managed to get our vehicle serviced and got the Service Manager and Internet Manager to work with us to improve the online scheduling.
5/22/2018
Jerry A. VERIFIED CUSTOMER
Very much so. Thank you for excellent service.
5/22/2018
Teresa G. VERIFIED CUSTOMER
I understand they ordered the wrong part for our car but they quickly redeemed themselves by getting us in the next day first thing in the morning.We were in anx out in less than 2 hrs. Thank you for your great service!
5/22/2018
Newton M. VERIFIED CUSTOMER
I was surprised to find paint grinding dust and white paint drips on my seats and door panels after body work on my doors.
5/20/2018
Daniel W. VERIFIED CUSTOMER
Thanks Chris. Way ahead of schedule. You rock!
5/20/2018
John B. VERIFIED CUSTOMER
Service isn't the same. No real care went into my car service experience. Example poor vacuuming. Also it's sad no car washing done on site.
5/20/2018
Tamara P. VERIFIED CUSTOMER
Christoph has fabulous customer service. Christoph was welcoming, great smile and is approachable. He informed me of the potential out of pocket costs up front and did a great job keeping me informed about the progress of my truck.
5/19/2018
Michelle L. VERIFIED CUSTOMER
Chris was very courteous and professional. He is definitely an asset to the West Hills Ford/Mazda team.
5/19/2018
Anthony . VERIFIED CUSTOMER
Folks are friendly at West Hills Ford Mazda.
5/19/2018
Curtis H. VERIFIED CUSTOMER
Missing cap issue. Your manager should be aware. Please contact me at ****-****-xxxx. Unacceptable carelessness on someone's part.
5/19/2018
Bill E. VERIFIED CUSTOMER
Cole was great and very helpful.
5/19/2018
Daniel R. VERIFIED CUSTOMER
Great service everytime I have been in. I would suggest that they have a way to look up warranty info. I have a full tire warranty and still went ahead and paid for the tire repair.
5/19/2018
William M. VERIFIED CUSTOMER
The recall work was completed as promised. I appreciate that very much.
5/18/2018
Wendy W. VERIFIED CUSTOMER
Bryan is always a delight to work with. And I know he will be certain that whatever the mechanic did to cause the defrost/air fan in my 2013 Mazda to quit working after he'd installed a cabin air filter on 5-17-18, things will be reconnected and working again, then he'll have me on my way once more as quickly as he can. Bryan, like Jody and John and Ken before him, has always done so well by me. I always enjoy seeing him at West Hills.
5/18/2018
Janice P. VERIFIED CUSTOMER
Happy to meet Chris. He seem friendly and trustworthy. It was easy to talk with him. I anticipate a good relationship at future servicings.
5/18/2018
Albert M. VERIFIED CUSTOMER
Very personable and friendly. She delivered on time with a smile!
5/18/2018
Christian R. VERIFIED CUSTOMER
Bryan was great taking over from our previous rep Brad. Courteous, professional, helpful, friendly and even paired my new phone with the car. He was awesome!