Very professional, remedied the problem very fast.
2/16/2018
Candace S. VERIFIED CUSTOMER
Enjoyed the service
2/16/2018
Ronald S. VERIFIED CUSTOMER
Staci was awesome!
2/16/2018
Martin W. VERIFIED CUSTOMER
As always Brad and his team did an outstanding job taking care of my maintenance issue.
2/16/2018
Cliff L. VERIFIED CUSTOMER
Thank you!
2/15/2018
David L. VERIFIED CUSTOMER
Appreciative that Bryan made an effort to fit me back into an otherwise booked schedule, problem resolved and I’m back in business with my daily driver back working fine, thanks again.
2/15/2018
Brittany B. VERIFIED CUSTOMER
Brad is the absolute best! Great customer service and very efficient
2/15/2018
Mark N. VERIFIED CUSTOMER
In and out in good time. All services complete
Mr. King is a great service manager.
Wish your company still did car washes. The wash coupon didn't work because the wash was broke. Live in Kingston and too far and out of way to just run down and get it.
2/15/2018
Larry C. VERIFIED CUSTOMER
None
2/15/2018
Teresa N. VERIFIED CUSTOMER
Great dealing with Peter. He is now working with getting the back of the driver's seat fixed because the plastic has detached from the seat and is fastened to the seat with duct tape. Peter said clips need to be ordered. Waiting for an update.
2/14/2018
Joshua K. VERIFIED CUSTOMER
Brian did a great job, and even though our vehicle was late in getting back to us, it was out of his control, and he handled the entire situation very professionally.
2/14/2018
Rosemarie T. VERIFIED CUSTOMER
The only issue I have with West Hills Ford is it’s difficult for the customer to determine where exactly to check-in in the receiving area and which service agent to talk to/wait for.
2/14/2018
Larry And. VERIFIED CUSTOMER
Staff is extremely efficient and friendly
2/14/2018
Guy H. VERIFIED CUSTOMER
Very outstanding job and very quickly I appreciate that thank you
2/13/2018
Larry C. VERIFIED CUSTOMER
None
2/13/2018
Robert D. VERIFIED CUSTOMER
I was treated like a VIP when I came in. 5 star plus.
2/11/2018
John M. VERIFIED CUSTOMER
Stacie was very informative and helpful with the repairs needed on my new vehicle and provided follow up information related to the action taken in eliminating the issues. Very customer receptive.
2/11/2018
Michael S. VERIFIED CUSTOMER
I started with Howard and I heard part way through he no longer worked for Ford. Then when Bryan went over the work that was done je explained evrrything just fine. He was very thorough and I was satisfied. Apparently more work was done than I anticipated. So far everything seems fine. I haven't tried the CD yet