Cameron was top notch! He was friendly and professional. He also took extra care to make sure I was comfortable while waiting for my car.
1/10/2021
Allan R. VERIFIED CUSTOMER
Handle everything very well @ answered all my questions.
1/10/2021
Gregory T. VERIFIED CUSTOMER
There was no waiting at my scheduled appointment time and the work was performed quickly.
1/10/2021
David G. VERIFIED CUSTOMER
Cameron is awesome! Best customer service I have experienced at West Hills
1/10/2021
Sonia C. VERIFIED CUSTOMER
Great service.
1/10/2021
Milane E. VERIFIED CUSTOMER
Very professional and helpful.
1/10/2021
Sheri P. VERIFIED CUSTOMER
Hi
Chelsea was awesome - Brenda was not. Already talked to someone who called to ask about my service experience - she has more details. Happy New Year.
1/9/2021
Susan A. VERIFIED CUSTOMER
Excellent service!
1/9/2021
Frank S. VERIFIED CUSTOMER
It was perfect
1/9/2021
Noah I. VERIFIED CUSTOMER
Quick, professional and approachable
1/9/2021
Dave B. VERIFIED CUSTOMER
No issues with the service advisor. Only concern is the price of the repair service relative to competition.
1/8/2021
David L. VERIFIED CUSTOMER
Excellent service
1/8/2021
Roman A. VERIFIED CUSTOMER
I have now payed over $300 to hear the same thing twice and I still don't know what the problem with my car is.
1/8/2021
David S. VERIFIED CUSTOMER
Couldn’t be happier
1/7/2021
William M. VERIFIED CUSTOMER
Everything goes as said and the workers are professional
1/7/2021
Tanya H. VERIFIED CUSTOMER
I appreciated the customer service and the waiting area. When I returned to my car, it smelled like grease inside and my passenger seat was left in a laying down position.
1/7/2021
Jasmine B. VERIFIED CUSTOMER
Pam was wonderful as always
1/7/2021
Kayla P. VERIFIED CUSTOMER
Pam was great! The service took significantly longer than usual and she was ready with updates periodically so I didn’t feel forgotten. There was an issue with my windshield wipers (because Ford needs fancy windshield wipers apparently) and she tried her hardest to resolve it while I was on site. I love bringing my car here, it’s such a familiar and comfortable process.
1/7/2021
Dustin L. VERIFIED CUSTOMER
Good work
1/7/2021
Lincoln M. VERIFIED CUSTOMER
Mrs Dunn went above and beyond tonight ensuring I got the service I desperately needed. She went to the garage and found a tech who was willing to stay late and get my oil change done after all the lube technicians left for the day. I have had bad experiences with your dealerships service department in the past but my last two experiences have been fantastic and I recommend west hills ford service department to everyone looking to service their Ford vehicle.