Chelsea was a phenomenal help and resource while getting me vehicle worked on. She is extremely polite, knowledgeable and detail oriented in every task she does. She is a tremendous asset to your organization and I would gladly do business with her again.
11/19/2020
Gregory T. VERIFIED CUSTOMER
Colin was very nice and informative. Very satisfied
11/19/2020
Matthew G. VERIFIED CUSTOMER
Kelli is always helpful and professional. Exemplary work.
11/19/2020
Krista Z. VERIFIED CUSTOMER
Chelsea was extremely professional and very personable. She was also very thorough with no pressure. Thanks!
11/19/2020
Robel H. VERIFIED CUSTOMER
Very polite, prompt, efficient, and courtesy. They were able to accommodate the additional services my vehicle needed during my visit.
11/18/2020
David K. VERIFIED CUSTOMER
Very good service!
11/18/2020
Brandi B. VERIFIED CUSTOMER
The lady that checked me in at Ford and helped me while the vehicle was undergoing service was very helpful. She spoke to me about some things that the technician brought up that should be done to the truck and she was very polite. The truck was completed in the time frame that she said it would be and everything was completed on the truck that I needed. I was very pleased with the service.
11/18/2020
Donna J. VERIFIED CUSTOMER
We drive a long way to come to West Hills. Your entire staff have been excellent,and your tech team solved a problem that 2 other Ford dealers could not.
11/18/2020
Robin A. VERIFIED CUSTOMER
yes, excellent service
11/18/2020
Guy F. VERIFIED CUSTOMER
Yes very nice
11/18/2020
Jill S. VERIFIED CUSTOMER
Chelsea is awesome always helpful very friendly
11/17/2020
Kimberlee B. VERIFIED CUSTOMER
Service department is great especially Chelsea!!!
11/17/2020
Shawn B. VERIFIED CUSTOMER
Kelsi was awesome and got my car fixed once the parts arrived
11/17/2020
Debbie W. VERIFIED CUSTOMER
I had my oil changed on wednesday. On saturday, when I was in Seattle, my husband called to tell me that there was oil left on the driveway where my car had been parked, and he asked me to take it to the nearest car repair asap and have it checked out. I looked under the car and could see the oil dripping. The repairman dropped everything to look at my car right away. He said the dipstick had not been put back in tightly. I gave him $50 for his help.
11/17/2020
Sheldon B. VERIFIED CUSTOMER
Chelsea provided EXCELLENT customer service. It was quite refreshing! She is very good & in my opinion deserves a promotion higher within the company. An asset definitely. I will bring my Ford back in the future!
Z Breaux
11/16/2020
Rasel D. VERIFIED CUSTOMER
Yes, i am very satisfied, great customer service. Thank you
11/15/2020
Jon C. VERIFIED CUSTOMER
She’s keeping me updated on the repairs
11/15/2020
Paul C. VERIFIED CUSTOMER
Extremely happy with service
11/15/2020
Greg G. VERIFIED CUSTOMER
2 hours for an oil change. If it was free it would not have been worth the wait. More troubling is that only 2 service bays were being used and i was the only person waiting.
11/15/2020
Jonathan F. VERIFIED CUSTOMER
The staff was friendly and efficient and we appreciated having everything done so quickly. Thanks!