Hands down the best customer/ guest service ever at a dealership. Very friendly and professional. Quick and straight forward service was provided to me! Took me in before my appointed time and got me out within what it seemed as moments. Would definitely recommend their service department!
11/5/2020
Kerry T. VERIFIED CUSTOMER
Every person we worked with a great. We will come back in the future.
11/5/2020
Jill A. VERIFIED CUSTOMER
Yes but it’s always good
11/5/2020
Mary K. VERIFIED CUSTOMER
The shuttle would have made it better or available snack machines since the snack bar closed. Not a huge deal.
11/5/2020
Paul L. VERIFIED CUSTOMER
Awesome attention paid to my needs. Clone her.
11/4/2020
Rick H. VERIFIED CUSTOMER
Kelsi Schroeder was my service adviser this time as she has been before, and anytime she is I am always confident that she will see that my auto is repaired correctly and in a timely manner while keeping informed on the progress. She is a great asset to West hills ford and I believe will always be.
11/4/2020
Jonathan C. VERIFIED CUSTOMER
I so enjoy working with Brenda very much she is efficient bright and I will continue to do business with you and look forward to the professional service that I’ve been receiving thank all of you very much and know that you will always have my continued support
11/4/2020
Ora S. VERIFIED CUSTOMER
Good service and timely.
11/4/2020
Petra . VERIFIED CUSTOMER
I received excellent treatment from Pam. She was very pleasant and personable. It was my first time at the West Hill location and made everything stress free and comfortable. I appreciate her services and always keeping me well informed with my vehicle.
11/4/2020
Shane C. VERIFIED CUSTOMER
Very smooth process.
11/4/2020
Everett B. VERIFIED CUSTOMER
Great thank you
11/4/2020
Everett B. VERIFIED CUSTOMER
Great thank you
11/4/2020
Victor Y. VERIFIED CUSTOMER
We brought the car in twice to fix an oil leak issue a couple of months ago and spent a lot of money for an issue that was supposedly fixed twice. When we came in for our our oil change we were told once again that we might have an oil leak.
11/4/2020
Craig S. VERIFIED CUSTOMER
Very happy with the total experience.
11/4/2020
Sharon B. VERIFIED CUSTOMER
She was very efficient and prompt. When she said it would be about an hour, that’s what it was. She was very gracious and made me feel that my car would be well taken care of as well as myself, the customer. I left feeling good about your service. Thank you
11/3/2020
Christopher S. VERIFIED CUSTOMER
Staff was friendly, helpful and knowledgeable. Service was timely.
11/3/2020
Frederick E. VERIFIED CUSTOMER
Outstanding job.
11/3/2020
Leona D. VERIFIED CUSTOMER
The staff is so friendky n always make u feel comfortable
11/1/2020
Wendy B. VERIFIED CUSTOMER
I receive excellent customer service above and beyond my expectations from Pam in both my routine maintenance visits for my Edge plus on the phone with my many questions. WB