Very helpful!! I was directed towards the right direction and answered my questions.
10/20/2020
Allan R. VERIFIED CUSTOMER
Thanks
10/19/2020
Jean Y. VERIFIED CUSTOMER
FABULOUS service!!! Thank you!
10/18/2020
Richard L. VERIFIED CUSTOMER
Ma Richards was very helpful and professional. Thanks
10/18/2020
Lynda O. VERIFIED CUSTOMER
They were able to identify the problem and correct it. Other than the covid making the repair take longer longer, I am happy with the work. Chelsie worked hard to help me anyway she could.
10/17/2020
William D. VERIFIED CUSTOMER
The West Hills service from welcoming by Chelsea to receiving the car back was great. I enjoyed the writing desk and work area, the Internet, and the coffee bar. Thanks so much. Chelsea explained the results of the maintenance done on my Escape in excellent detail. Again ... thanks. Regards, Bill D.
10/17/2020
Sunita W. VERIFIED CUSTOMER
I like my service advisor Cameron Alameda, he’s very polite , nice, always greets us at our vehicle, makes sure we’re comfortable and have everything that we need, he explains everything that is going to be done to our truck. Thank you for making it a good experience.
10/17/2020
Leo B. VERIFIED CUSTOMER
Since my normal advisor (Kelsi) was playing manager, Pamela stepped up and accommodated my needs. She also pushed maintenance early. Very pleasant experience.
10/17/2020
Eric M. VERIFIED CUSTOMER
Yes
10/17/2020
Rissa D. VERIFIED CUSTOMER
Pam was delightful, worked late, yet still smiled and happily assisted me.
10/17/2020
Chris V. VERIFIED CUSTOMER
The staff was excellent. Service was excellent.
10/17/2020
Edward F. VERIFIED CUSTOMER
4 hours to fix 4 doors seams like a long time.
10/16/2020
R Cecilia. VERIFIED CUSTOMER
Very prompt!
10/16/2020
Sherry A. VERIFIED CUSTOMER
Car seems to b running well, Colin was very easy to work with, and he kept me informed on where we were in the repair process diligently. Repairs seemed a bit expensive and I’m bummed there isn’t a loaner/rental car service anymore as my car took 2 weeks to repair so not sure I can use Mazda for repairs regularity as I live in poulsbo. Car heater seems to b running better.
10/16/2020
Zac H. VERIFIED CUSTOMER
My experience with Chelsea was excellent.
10/16/2020
Toby M. VERIFIED CUSTOMER
The service took almost 2 hours but I will say my service advisor was amazing and kept me informed of what is going on. She was amazing!
10/16/2020
William T. VERIFIED CUSTOMER
Kept me informed of what was going on.
10/16/2020
Andrea W. VERIFIED CUSTOMER
Cameron was great. Follow up was solid. Thanks for everything