Real Reviews from VERIFIED CUSTOMERS
Jayne P. VERIFIED CUSTOMER
Cameron was very professional and yet positive and easy going. Refreshing to deal someone competent yet kind with in this busy world. I will look forward to future visits knowing service is fast and reliable.
9/22/2020
William M. VERIFIED CUSTOMER
On-time and pleasant.
9/22/2020
Gary R. VERIFIED CUSTOMER
Only had the car back a few hours. Unless you hear back at a later date you can be confident I am satisfied. Next I I need any type of maintainence I will start with Chelsea.
9/22/2020
Bill A. VERIFIED CUSTOMER
As usual Kelsey Schraider provided excellent customer service. I came on the wrong day for my service Appt but Kelsy took care of me in spite of my error. Great job Kelsy
9/22/2020
Darren M. VERIFIED CUSTOMER
Cameron was great. But I find it super disappointing that I need to bring my $70k Ford Raptor in for 4 recalls that demand it remain in the shop overnight and the cost of the rental car is my expense to cover.
9/21/2020
Kent N. VERIFIED CUSTOMER
Very Happy. Thank You
9/20/2020
Kevin H. VERIFIED CUSTOMER
I needed a simple part and a little labor to get the lug nut off that I stripped. He helped me out of a pickle and was a pleasure to work with.
9/20/2020
Steven Z. VERIFIED CUSTOMER
Pamela was very helpful in getting all my questions answered. I look forward to seeing you guys in December. Thank you.
9/20/2020
Debra L. VERIFIED CUSTOMER
Pam was friendly and described everything to me clearly. She offered the Ford Pass as a means to track services while collecting points valuable for future service and merchandise. She sent texts to keep me informed. She even call to answer a question I had posed when I dropped my vehicle. I would recommend her to anyone. The technician who serviced my vehicle was also helpful. He managed to remove a bike rack from the hitch that I had not been able to get off. They exceeded my expectations!
9/20/2020
Lisa J. VERIFIED CUSTOMER
Colin tried to help as much as he could. He was friendly and listened to my concerns.
9/19/2020
Steve R. VERIFIED CUSTOMER
1) Too far out scheduling for immediate needs. 2) no vehicle washing as courtesy 3) Service for LOF takes too long. 75min ? Customer service rep in drive through was awesome. You need to embrace employees like her.
9/19/2020
Karen M. VERIFIED CUSTOMER
Everything was flawless
9/19/2020
Heather . VERIFIED CUSTOMER
Cameron had amazing customer service. He did a great job.
9/18/2020
Randall H. VERIFIED CUSTOMER
It was a great experience. Colin and Angela did a great job!
9/18/2020
Mark S. VERIFIED CUSTOMER
Very awesome service from start to finish Im glad I bought a Mazda. Keep up the Great work!
9/18/2020
Pete A. VERIFIED CUSTOMER
I don’t understand how service department cannot get obsolete parts or why they can’t get after market parts to fix my car. Other than that my visit was fine.
9/18/2020
Colleen . VERIFIED CUSTOMER
Christina was super helpful, thorough and kind. Thank you so much for the exceptional service. This was our first experience here and we will be back thanks to Christina. Thank you, Christina!
9/18/2020
Paul P. VERIFIED CUSTOMER
Prompt, timely, fully informative & communicative, effective & proficient, courteous. Ideal!
9/18/2020
Siri L. VERIFIED CUSTOMER
Brenda Dunn is always so helpful, friendly and efficient! Great experience as always.
9/18/2020
Barbara Y. VERIFIED CUSTOMER
Very personable and kept us up to date on the status of our car being serviced.
9/18/2020