Colin Arper was quick to find an appointment as soon as possible on the schedule. He communicated with me about technician findings and if I wanted to proceed with correcting problem so maintenance could be completed in a timely manner. Colin is ALWAYS personable, hospitable, and provides the best customer service. I will always call him to make appointments because I can rely on him. Thank you Colin!
Anne P
7/31/2020
Lisa A. VERIFIED CUSTOMER
Chelsea was great but my issue was not resolved.
7/31/2020
Steven B. VERIFIED CUSTOMER
Runs well after. Thought labor cost was a little high
7/31/2020
Mark O. VERIFIED CUSTOMER
Chelsea follows up and is timely with updates. We are pleased with our experience.
7/31/2020
Miguel J. VERIFIED CUSTOMER
Brenda did a great job getting it done
7/30/2020
Chad B. VERIFIED CUSTOMER
Great communication. Fast quick very efficient. I’m so very happy I drove my car home tonight and it drove like a dream. Thank you so very much West Hills Ford. And everybody in that service department you guys are all just incredible ladies...
Thank you very much
7/30/2020
Scott K. VERIFIED CUSTOMER
She was fantastic
Could not be happier
7/30/2020
Ronald S. VERIFIED CUSTOMER
Pam was super nice. I hope your kid feels better Pam :)
7/30/2020
Misty M. VERIFIED CUSTOMER
I have been trusting all my purchases with West Hills Ford for many years.
7/30/2020
Dacia H. VERIFIED CUSTOMER
Chelsea Duket was really helpful and helped fixed an incorrect quote that I had received from another employee for my service there. She apologized and tried to fix it as best as she could. I greatly appreciated her doing so. She was super friendly and answered my many questions even after my appointment as well as informing about my warranty on my service, which I did not know about. If we weren't moving away from the area I would choose her again as my service person.
7/29/2020
William B. VERIFIED CUSTOMER
Very professional from stay to finish!
7/29/2020
Satyavardhan P. VERIFIED CUSTOMER
Cameron was awesome. He went the extra mile and made sure I understood everything on my bill and delivered my vehicle on time. Thank you
7/29/2020
Charlene D. VERIFIED CUSTOMER
Cameron got me in and out on time. I was given great service with a smile. I really appreciate the attention to detail.
7/29/2020
Charles F. VERIFIED CUSTOMER
Service agent was great to deal with and super helpful. Fingers crossed my truck does not need to come back again :)
7/29/2020
Phillip P. VERIFIED CUSTOMER
I am getting charged for the maintenance of the fuel filters on a f-350 that,I have only owned for six months and I have already paid for a windshield wipe failure inane month after I purchased the vehicle. The truck is supposed to be completely covered.
7/29/2020
Dave S. VERIFIED CUSTOMER
Cameron was great to work with. He explained everything and it was done in a timely manner.
7/29/2020
Mckenzie S. VERIFIED CUSTOMER
Prompt, friendly service.
7/29/2020
Jemiah J. VERIFIED CUSTOMER
Cameron Alameda provided excellent service. The waiting area is sufficiently contemporary.
7/28/2020
Richard E. VERIFIED CUSTOMER
Pam did a great job of keeping me informed on the status of my vehicle while it was being serviced. Also she walked me out to my car when it was ready. Service I thought was beyond the typical service as usually the key is handed over and you are given a general location to find yourself at most service garages. Appreciated it.