Brenda made my day. Great employee. I’ll add that as an 80 year old this vivid has me scared, but the measures your agency has taken helped me to feel less anxious.
7/25/2020
Ann S. VERIFIED CUSTOMER
Chelsea was professional and very personable! I really appreciate her communication and positivity. This was one of my best experiences at West Hills Ford!
7/25/2020
Christian R. VERIFIED CUSTOMER
Nice, friendly staff. Miss the car wash.
7/24/2020
Cheryl W. VERIFIED CUSTOMER
Took longer than usual. Short staffed. Rep very helpful.
7/24/2020
Matthew S. VERIFIED CUSTOMER
Though my service ADVISOR Pam readily admitted she had no knowledge about what the 2 parts were for she recommended to be replaced at a cost estimate of just over $1,000, she did her best to research those parts further at my request so I could better understand the recommended repair and decide accordingly.
7/24/2020
Jill A. VERIFIED CUSTOMER
Love working with Colin??
7/24/2020
Nancy T. VERIFIED CUSTOMER
It wasn't Chelsea's fault, but because of a lack of service advisors or the policy that only an assigned advisor can help a customer I had to wait 1 3/4 hours for a simple oil change. Chelsea was busy helping other customers and although my service was completed, it took awhile until she could check me out.
7/24/2020
Walter A. VERIFIED CUSTOMER
Very professional.
7/24/2020
Walter S. VERIFIED CUSTOMER
Brenda kept me up to date on my vehicle services and was very helpful in the entire process.
7/23/2020
Sheila W. VERIFIED CUSTOMER
Chelsea is thorough and efficient, her communications is equally professional. Sheila W
7/23/2020
Mark W. VERIFIED CUSTOMER
Excellent service as usual.
7/23/2020
Lacee N. VERIFIED CUSTOMER
I love Cameron. I stalk him from dealership to dealership and will always bring my business to him reguardless of where he is at or what kind of car i drive. Give that man a raise!
7/23/2020
Randall H. VERIFIED CUSTOMER
Brenda once again was fantastic! So warm and pleasant, very knowledgeable in all aspects. Johnny the technician always does a great job and is very time efficient! Thank you for taking care of us while away from our home in TX!
7/22/2020
Richard S. VERIFIED CUSTOMER
Pam did an amazing job of fixing the issues I had with my truck. She went above and beyond what was necessary to make sure that my service appointment went well and addressed all my issues. You’re very lucky to have her representing your dealership.
7/22/2020
Dionisio M. VERIFIED CUSTOMER
Excellent customer service by Pam
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7/22/2020
Ethan B. VERIFIED CUSTOMER
Staff was polite and professional, service was done in a quick manner.
7/21/2020
Michael B. VERIFIED CUSTOMER
Kept me informed of the status. Explained all charges.
7/21/2020
Erin M. VERIFIED CUSTOMER
All your staff was very helpful and friendly, you should give them raises if they ask for them because they deserve it :)