The service was excellent, my service advisor was very helpful. Only one complaint that had nothing to do with the service. I specifically asked for no vacuuming and nothing done inside the cab that wasn’t service related due to the corona virus. When my truck was parked three people got out, since they were training. This was very disappointing since I specifically asked to limit work inside my truck.
7/18/2020
Gregory B. VERIFIED CUSTOMER
I have always had great service from all of the people at West Hills Ford Mazda
7/18/2020
Aaron M. VERIFIED CUSTOMER
Should of just done the oil change and held off on the unnecessary inspection until you were able the get ahold of insurance. Now we are out $400.00 and did not even get any work done to justify the cost.
7/18/2020
Leona W. VERIFIED CUSTOMER
Everyone was great! Very attentive and went out of their way to make us comfortable and happy. I really appreciate the help that Colin and everyone provided, especially knowing I was pretty agitated and not completely trusting after our purchasing experience at the Haselwood Chevrolet Buick GMC recently. Love your team, keep it up!
7/18/2020
Robert C. VERIFIED CUSTOMER
Thank you Chelsea
7/18/2020
Jeffery H. VERIFIED CUSTOMER
Kelsi was great as usual
7/18/2020
Mike L. VERIFIED CUSTOMER
Courteous, competent, timely service—which is what I’ve always received at your dealership over the past 2 years I’ve been coming there. Thank you.
7/18/2020
Christine A. VERIFIED CUSTOMER
Colin was great, but it was
way more expensive than I expected. Not his fault obviously. He was professional and courteous.
7/17/2020
Charles P. VERIFIED CUSTOMER
Very professional and friendly.
7/17/2020
Jeffrey B. VERIFIED CUSTOMER
We are as well!
7/17/2020
Marta V. VERIFIED CUSTOMER
Excellent service as usual. Thank you!
7/17/2020
Jesus M. VERIFIED CUSTOMER
Just right timing, from the time we arrived, he attended on us, did the paper work, offered drink water and coffee and most of all short wait . Satisfied with service today 7/16/20.
7/17/2020
Anthony W. VERIFIED CUSTOMER
Everyone was very interested in providing excellent customer support. There are many women in operation , quite a change from years ago, Chelsea did a great job explaining maintenance performed and next visit potential work required, She was excellent.
7/17/2020
Soumadipta J. VERIFIED CUSTOMER
Great customer service skills.
7/16/2020
Becky Jo. VERIFIED CUSTOMER
Rebecca and Cameron are the best. I thank them so much for their professional and kind treatment ? of me.
7/16/2020
Bruce C. VERIFIED CUSTOMER
She did a very helpful job
But it took 2 hours to change a tire and the new tire was not cleaned.
Both ladies where polite cheerful and positive
Thank you for asking my opinion and I will continue to use your company
Bruce R. Christopherson