Chelsea went above and beyond to help me with my Explorer. She was very knowledgeable and always got back to me. She definitely made me feel like I mattered. Definitely will be back to see her or recommend her
6/14/2020
Tabatha S. VERIFIED CUSTOMER
Great service and professional staff!
6/14/2020
William H. VERIFIED CUSTOMER
Was expecting a 3 hour wait, only took 2 hour.
6/13/2020
Christine J. VERIFIED CUSTOMER
Quick and easy????
6/13/2020
Richard H. VERIFIED CUSTOMER
Cameron is always a great guy to work with!
6/13/2020
Glenn D. VERIFIED CUSTOMER
First Pam was great in working the issues. I have never had the car serviced with out electronic issues Your tests said the battery needed replacing. Car came in with 1/4 tank of gas, Got it back with reading of low fuel 8 miles till empty. Filled it up and it would only take 12gal to fill the 18gal tank!!. Suspect battery swap was screwed up. We have bought two Explorers from you people and probably the last. If your management really gives a **** about the customer feel free to call me at ****-****-xxxx. Glenn D
6/13/2020
Jake M. VERIFIED CUSTOMER
Everyone was super helpful and kind!
6/13/2020
Linda R. VERIFIED CUSTOMER
Knowledgeable,friendly and helpful. I will be her repeat customer.
6/13/2020
Jaime C. VERIFIED CUSTOMER
Colin kept me updated on my car and was ready for me when I walked in to pick it up. My AC works great.
6/13/2020
William M. VERIFIED CUSTOMER
Brenda was very helpful and courteous. Good experience all round.
6/12/2020
Christina . VERIFIED CUSTOMER
Very friendly service, and I felt safe there with all the COVID-19 precautions.
6/12/2020
Sarah M. VERIFIED CUSTOMER
Great service, friendly people. Thanks also for keeping the waiting room safe and sanitized.
6/12/2020
Charlene O. VERIFIED CUSTOMER
Chelsea my service agent was great. She went out of her way to make me feel welcome and taking care of.
6/12/2020
Stuart W. VERIFIED CUSTOMER
My car was ready 40 minutes before I processed out. Staff should prioritize customers ready for check out over new customers arriving.
6/11/2020
Steven B. VERIFIED CUSTOMER
Chelsea updated us often and was friendly and professional
6/11/2020
Jeffrey K. VERIFIED CUSTOMER
Pan was great. She even remembered a coupon book I had purchased that I forgot about!
6/11/2020
Patrick D. VERIFIED CUSTOMER
They damaged three body panels of my truck during an unauthorized attempt at diagnosing a leak, then attempted to charge me for it. Said they'd remove the charge but I was unwelcome to bring my vehicle back there. Beyond happy to be no longer a customer. After 5 new vehicles in 6 years, and they treat me like this. Now I'm headed to a bodyshop for an estimate. Service manager and writer need different positions if they treat people like this!
6/11/2020
Norma E. VERIFIED CUSTOMER
The mechanics informed me on paper what exactly they did to fix the problem on my vehicle. I was really satisfied with the work they did.
6/11/2020
Jeremy B. VERIFIED CUSTOMER
Brenda made this experience today the best I have ever had at a car dealership!
6/11/2020
Erin S. VERIFIED CUSTOMER
Cameron was wonderful with keeping me up to date on what has going on with my vehicle. He provided excellent customer service. I plan to come to the dealership for my next oil change and service.