Brenda is an excellent representative for the dealership.
4/4/2020
David G. VERIFIED CUSTOMER
Alexis Acker is one of the most knowledgeable and courteous service managers at the Ford/Mazda dealership you have. She is one of the "keepers"
4/3/2020
Peter B. VERIFIED CUSTOMER
I think we solved a long-standing problem.
4/3/2020
Matthew G. VERIFIED CUSTOMER
Na
4/3/2020
Fred P. VERIFIED CUSTOMER
Alexis was thorough and timely with keeping me appraised of my repairs.
4/3/2020
Brandon M. VERIFIED CUSTOMER
Cameron was amazing! Courteous and professional. Thanks Cameron!
4/2/2020
Sydney B. VERIFIED CUSTOMER
Thank you Colin for helping me get my car in quick and taking car of the problem, great service. Need more workers like him.
4/1/2020
Patrick M. VERIFIED CUSTOMER
Thanks for doing a full point inspection on my vehicle that is above and beyond great service
4/1/2020
Jeffery H. VERIFIED CUSTOMER
Kelsi always takes great care of my car. Thank you
3/31/2020
Michael C. VERIFIED CUSTOMER
Working with everyone in the service department was a pleasurable experience and kept in contact with me throughout the process. I highly recommend the service department at West Hills Ford.
3/28/2020
Johnny H. VERIFIED CUSTOMER
Under the current circumstances with COVID-19 guidelines and restrictions & my dealings with my insurance company for coverage regarding repairs, I feel all went well.
3/28/2020
Kurt E. VERIFIED CUSTOMER
Thank you for making it easy today during this crisis. Making sure social distance was important, and having extra space was nice.
3/28/2020
Barbara J. VERIFIED CUSTOMER
Twice now I have come in to have my Perma Plate reapplied and when I get home my car is dirty. I am not sure how they are applying the product to a dirty car?
3/27/2020
David E. VERIFIED CUSTOMER
Yes
3/27/2020
Stephanie M. VERIFIED CUSTOMER
Tough time for everyone right now. People are strapped, staff is stressed, the public is stressed and confined, but your team put on a smile. Last thing I needed to do right now was to buy a car, but at least we’re all in this together.
3/27/2020
Rosa C. VERIFIED CUSTOMER
Excellent customer service! Very satisfied
3/27/2020
Gerardo G. VERIFIED CUSTOMER
Perfect job
3/26/2020
Marc K. VERIFIED CUSTOMER
Pam was great. I brought a concern to her attention and she made sure it was addressed. However my concern is with the business processes of West Hills Ford Mazda. The dealership should be more upfront that their suggested maintenance is not the suggested maintenance of the Ford motor company. This lack of communication gives the appearance that West Hills Ford Mazda is being deceitful to its customers.
3/25/2020
Jennifer C. VERIFIED CUSTOMER
Keep up the great work
3/25/2020
Barry Y. VERIFIED CUSTOMER
It was a good experience with the service department.