Car was accepted into service center in a timely fashion. The suv was ready to be picked up at the time I mentioned. Thank you you for updates. The lady as the front desk was very nice, and quick to awnser my questions.
10/16/2019
Carol S. VERIFIED CUSTOMER
Probably some questions I should have asked, but a rather new experience for me, but I know I can call Brett if necessary.
10/16/2019
Michael K. VERIFIED CUSTOMER
Jesse was efficient and friendly. Service done in timely manner.
10/16/2019
Matthew F. VERIFIED CUSTOMER
Nice people and pleasant experience for my first time ever getting maintenance by a dealership
10/16/2019
Robert A. VERIFIED CUSTOMER
We greatly appreciate Nina! She spent time answering all our questions and going over everything with us. She was friendly and an absolute pleasure. Thank you !
10/16/2019
Stephen R. VERIFIED CUSTOMER
Well done...!! :)
10/16/2019
Tammy W. VERIFIED CUSTOMER
Nina was great with helping me order part for car and setting up appointment to get the work done, she also called my dad for payment which helped as well. Thank you for your time
10/16/2019
Jorge C. VERIFIED CUSTOMER
The staff was super friendly y got there early and got my car right in and done realy fast.
10/15/2019
Linda S. VERIFIED CUSTOMER
Great customer service. Very good experience.
10/15/2019
Barbara D. VERIFIED CUSTOMER
Nina Shaw was very helpful & friendly. She is a very good asset to your company.
10/14/2019
Alexa A. VERIFIED CUSTOMER
Jason is always so amazing! He is personable, helpful, & handles stress well. Jason always makes sure mine and my car’s needs are met without struggling - he really knows his job! I’m always grateful when I get to work with him. I know I will receive both excellent customer service & my car will come back better than before. It’s great to be able to see a familiar face who always makes each time feel new and better than before.
Thank you, Jason & VW!
10/13/2019
Myra B. VERIFIED CUSTOMER
I was not impressed at all when I got to the dealership team members either ignored me or told me that someone would be right with me so I waited. So finally Jesse helped me and that’s when everything turned around. He listened answered any questions and waived my oil change because of my wait and he did not want my first experience to be not good that they were very busy.He took me to the waiting area that was very nice with tea and snacks. After he came to let me know that my car was done walked me out to my car shook my hand and gave me his card to call him directly to schedule appointments. Now that’s what I fcall excellent service from Jesse. This is the first Hyundai I have owned.
10/13/2019
Jim B. VERIFIED CUSTOMER
My door panels have fabric on them. For some reason your mechanics have this thing about putting their finger and hand prints on the fabric. This has happened on several occasions. This last visit, I had finger prints on both door panels.
10/13/2019
Susan T. VERIFIED CUSTOMER
Brett was great!
10/13/2019
Anthony F. VERIFIED CUSTOMER
Ramos was great
10/13/2019
Allen D. VERIFIED CUSTOMER
We are 100% Happy and Satisfied with our business interaction with Nina, we always appreciate advisers who really know their job and Nina absolutely sets the standard. She is always polite, direct and really shows her focus is on our satisfaction and confidence in a job well done!!. Thank You!!
10/13/2019
Madeline C. VERIFIED CUSTOMER
Very professional totally five-star treatment thank you
10/13/2019
Steven B. VERIFIED CUSTOMER
Service was awesome! Like to thank the service department (Nina) for taking car of me. I needed a set of wiper blades and she coordinated the request and service quickly with a positive attitude. Thank you very much!
10/13/2019
Barbara P. VERIFIED CUSTOMER
Nina was fantastic! She updated me twice on my vehicle's status. Very reasonable wait time considering I added an extra item at time of check in.
10/13/2019
Caleb S. VERIFIED CUSTOMER
Nina was great and addressed all of my concerns. There was an issue during my initial servicing which resulted in damage to my vehicle. Nina immediately brought the issue up the manager and worked with me to get a suitable replacement part. I felt like I was taken care of and received great service in the end. Nina was very helpful and thoughtful throughout the entire process.