Kily & Haselwood were great. Genesis (the car) ****.
9/4/2019
Karen G. VERIFIED CUSTOMER
Caroline Macias was efficient, friendly, and informative. Great customer service!
9/4/2019
Jermiah W. VERIFIED CUSTOMER
Great to work with, coordinated a rental at no cost to me. Looking forward to working with this dealer in the future
9/4/2019
Denise R. VERIFIED CUSTOMER
They were great even though they did not have everything I was there for, they did right by me.
9/4/2019
Richard R. VERIFIED CUSTOMER
Caroline did a great job.
9/3/2019
Julie C. VERIFIED CUSTOMER
Great service coordinator. He was very helpful and addressed all of my concern and saw that the job was completed very promptly.
9/1/2019
Mark H. VERIFIED CUSTOMER
Caroline was very professional and clearly communicated the service I was to recieve.
9/1/2019
Edward N. VERIFIED CUSTOMER
You were asked to do a complete electrical inspection. You found a dead battery and stopped there. It was obviously a symptom not the cause of the problem because the battery discharged again in driving it back to Port Angeles. Battery is good and can be recharged outside the car. You failed to properly diagnose the problem and now you won't make it right. I have been a happy Hyundai owner having bought a new Santa Fe prior to this Sonata. Service in Hawaii and Massachusetts was excellent. You clearly do not live up to the Hyundai service that I am used to and have soured me on future considerations for another Hyundai. Nothing worse than bad service to send me back to Toyota.
9/1/2019
Maryfay O. VERIFIED CUSTOMER
Everyone is always ready to help and are always very courteous.
First time I’ve had to deal with Nina and she was great!!!
9/1/2019
Nancy P. VERIFIED CUSTOMER
Excellent customer service, Thanks!
9/1/2019
Jacob M. VERIFIED CUSTOMER
I've always had a great experience with haselwood VW.
9/1/2019
Darlyn U. VERIFIED CUSTOMER
Always great service since 2004.
8/31/2019
Janice B. VERIFIED CUSTOMER
Jason was outstanding
8/31/2019
Cindy L. VERIFIED CUSTOMER
Jesse was great.
8/31/2019
Denise R. VERIFIED CUSTOMER
Very professional experience
8/31/2019
Carl G. VERIFIED CUSTOMER
I don't think Jesse is the problem. This issue is a result of someone out in the shop. I find it ironic the independent could find the issue in thirty minutes. You guys had at least four days. Maybe nobody took the time to even look at the car?
8/31/2019
Mario A. VERIFIED CUSTOMER
Brett was very helpful and knowledgeable and made my experience there great.
8/31/2019
Gerald P. VERIFIED CUSTOMER
Thanks for the great service
8/29/2019
Ed F. VERIFIED CUSTOMER
Polite and provided adequate information regarding my vehicle.