The staff was polite and professional but the service ( basic service of oil change and tire rotation) took 2 hours which was longer than I thought it should take.
8/29/2019
Mary A. VERIFIED CUSTOMER
Brett was very helpful, informative and supportive throughout this service. He kept me informed when the repairs took longer than expected. He provided transportation for me. I appreciate his attention to detail and providing me with the best service possible.
8/29/2019
Thomas W. VERIFIED CUSTOMER
Brett was just amazing. Gave me all the information up front. He even found the warranty on the car that I was unaware of. I will definitely have him and that dealership work on my car again.
8/29/2019
Diane G. VERIFIED CUSTOMER
Everyone has always been great & keeps informed with progress.
8/28/2019
Paul A. VERIFIED CUSTOMER
Jason could have come told me the shop was having some unexpected problems. Service was expected to take about 3 hours, possibly less and it took over 4 hrs. I had to go find him at one oclock (started at 9:15) to find out what was going on.
8/28/2019
Darren N. VERIFIED CUSTOMER
Thanks again SO MUCH to Jesse ????& Chris Williamson???? GREAT SERVICE EXPERIENCE BECAUSE OF THESE TWO MEN ESPECIALLY ???????????????? THANK YOU Jesse & Chris Williamson
8/28/2019
Catherine L. VERIFIED CUSTOMER
Very competent and pleasant to work with
8/28/2019
Marvin R. VERIFIED CUSTOMER
Very happy with my new headlight housings. Jason kept me updated on the instillation process while I was waiting which was a huge plus.
8/28/2019
Irma S. VERIFIED CUSTOMER
i didn’t notice until I got home that one area of the inspection was attention required (yellow). Wish that had been brought to my attention so that I could have gone ahead to resolve right then. Now it will require another service appointment, 45 minute drive one way and wait time.
8/28/2019
Darcy S. VERIFIED CUSTOMER
Great service took care of me in a timely fashion and excellent customer service
8/27/2019
Melinda K. VERIFIED CUSTOMER
Caroline was kind and helpful!
8/27/2019
Valorie S. VERIFIED CUSTOMER
Caroline is very knowledgeable and professional. Last time I had service with you, I was billed for Blue additive. That was about 19,500 miles. The light went on for Blue additive a few days ago so I came in today partly to have that done. Caroline noticed that it was taking a lot more than normal for only 4000 miles driven since last filled. We both came to the conclusion it was not added last time I was in but charged. So she had the good sense and confidence not to change me today for the Blue additive. That showed tremendous maturity to me.
8/27/2019
Amiel A. VERIFIED CUSTOMER
Caroline Macias was a great help. She was quick on updating me on my issue and I felt that I was treated well. Thank you Caroline.
8/26/2019
Andy M. VERIFIED CUSTOMER
Thanks
8/25/2019
Albert K. VERIFIED CUSTOMER
How can I schedule next service?
8/24/2019
Danny S. VERIFIED CUSTOMER
Friendly and appreciative!
8/24/2019
Ian C. VERIFIED CUSTOMER
I appreciated the great service you guys provided, thank you.