Brett was amazing. However I did not appreciate the West Hills rental service.
8/20/2019
Ashley P. VERIFIED CUSTOMER
Thank you for the great service!
8/19/2019
Calvin T. VERIFIED CUSTOMER
The part came in on time, the repair was also timely, and everything came in under warranty. That's better than one would expect.
8/18/2019
Cheryl B. VERIFIED CUSTOMER
Jason is truly a jewel. This last service was very stressful. Having to take the car in unexpectedly a second time when my 94 year old mother was visiting my house was very difficult. His caring attitude allowed me to remain calm and was extremely helpful to me. I truly appreciate him.
8/17/2019
Valerie J. VERIFIED CUSTOMER
When we first called, we were told that the towing was not covered and that our car couldn’t be serviced until Monday, when we talk to another person they didn’t know our car was coming in, and they said the car was covered for towing and that they could get it in sooner. It seem like one-handed know what the other hand was doing. Other than that the service was good!
8/17/2019
George B. VERIFIED CUSTOMER
Very nice, professional and smart young man.
8/17/2019
Rebecca E. VERIFIED CUSTOMER
Jason was very courteous and helpful. He listened to me about all of my concerns and made sure all issues were addressed.
8/17/2019
Lisa M. VERIFIED CUSTOMER
He is very nice and makes sure everything is taken care of in a timely fashion.
8/17/2019
Elsa D. VERIFIED CUSTOMER
Brett was beyond helpful! Professional, pleasure to work with! As all the staff were accommodating! Definitely will bring my car back here. A plus service and company! ????????
8/16/2019
Kily V. VERIFIED CUSTOMER
Bestest ever
8/16/2019
Kyle D. VERIFIED CUSTOMER
Very good customer follow through from Caroline today.
8/16/2019
Timothy . VERIFIED CUSTOMER
Caroline was very professional and knowledgeable and efficient. I was in and out of there in good time.
8/16/2019
Charles P. VERIFIED CUSTOMER
Jason has excellent customer service skills and was very pleasant and helpful. He represents your company well.
8/16/2019
Dahle R. VERIFIED CUSTOMER
This is the first time we've had service with your company. When we got our car back it was actually dirtier and in worse condition than when we dropped it off. You gave us a car wash coupon, but we don't go to car washes because don't trust the brushes to ruin the paint on my car. Plus we have a convertible and I wouldn't take that through a carwash. There were sticky grease marks on each fender and on the inside of the driver's door. That is completely unacceptable. Especially for a our first visit.
8/15/2019
Gail D. VERIFIED CUSTOMER
She was helpful positive and kind
8/15/2019
Jana D. VERIFIED CUSTOMER
Brett always does a great job from greeting me by name to explaining the work being done to following up on any issues. He is professional and knowledgeable. I really appreciate the excellent service I receive from Brett and the whole service team!
8/15/2019
Beth O. VERIFIED CUSTOMER
Didn’t like paying $85 to change a headlight bulb, especially less than 2yrs old. Never had a headlight go out ever in 50 years of driving. 2017 Tucson
Nina was fine.
8/15/2019
Patrick M. VERIFIED CUSTOMER
Outstanding as always. Thank you.
8/15/2019
Laura S. VERIFIED CUSTOMER
I look forward to working with Jason Ramos in the future.
8/15/2019
Susan J. VERIFIED CUSTOMER
Service rep was very helpful and extremely courteous