Amazing service! They went above and beyond to make sure that taking my car in for service (the 2nd time in one week) was stress free and easy. His assistant, I think his name was Riley...was very helpful with assisting me with my children while signing papers and picking up the rental car. He also helped in transferring all my belongs from car to car. Brett maintained good communication in the repair of my car during the time I was away and explained in detail the work that had been done. Thank you to you, and your team.
8/14/2019
Angelina Z. VERIFIED CUSTOMER
Thank you!
8/13/2019
Luke B. VERIFIED CUSTOMER
Always amazing
8/13/2019
John H. VERIFIED CUSTOMER
It was unfortunate that the original repair wasn't done correctly or failed but the second try did the trick
8/13/2019
Dennis E. VERIFIED CUSTOMER
Jess was very helpful and nice to work with, and he gave my great granddaughter bottle water .
Thanks again
Bev
8/13/2019
Robert K. VERIFIED CUSTOMER
Great sevice. Didnt expect to get in short notice.
8/11/2019
Carl F. VERIFIED CUSTOMER
still having trouble with the shifter
8/11/2019
Joel F. VERIFIED CUSTOMER
Nothing more to say, always a good expensive. HAPPY.
8/11/2019
Jean H. VERIFIED CUSTOMER
Thanks
8/11/2019
James T. VERIFIED CUSTOMER
Jason was informative & positive. I was slightly disappointed at how long the diagnosis took and that the parts were not immediately available.
8/10/2019
Eric B. VERIFIED CUSTOMER
Nina was welcoming and attentive and communicated well.
8/10/2019
Don P. VERIFIED CUSTOMER
Caroline took good care of us! So nice to be able to service our car locally instead of driving to Oregon.
8/10/2019
James F. VERIFIED CUSTOMER
Nina was excellent to work with. Outstanding service and I couldn’t be happier.
Thank you
James
8/10/2019
Brandon Y. VERIFIED CUSTOMER
Nina was fantastic! I really appreciated her professionalism and thorough explanation of services. She is definitely an asset to your operation. The service was timely and also I really appreciate you guys squeezing me in towards the end of the day with same day request. Unfortunately my check engine light came on 5 mins after I left and by the time I got back to your facility, you were closed. I care about my vehicle and upholding the value, which is why I drove an hour and a half to have a reputable facility perform the service. Unfortunately now I have to not only worry about the well being of my vehicle but take another day to drive back up here from Chehalis to have the proper reset completed. Not super thrilled about that. Thank you for everything but that.
Best regards,
Brandon
8/10/2019
Stuart B. VERIFIED CUSTOMER
The service was much faster than I thought. Grateful for the ride service as well.
8/10/2019
Cheryl B. VERIFIED CUSTOMER
Jason was courteous, friendly and very professional!
8/10/2019
Laura S. VERIFIED CUSTOMER
Thank You, Jason!
I was dreading coming in today. Jason made me feel comfortable. He had an upbeat personality and seemed trustworthy. I will be more that happy to have Hazelwood VW service my car in the future.
Sincerely,
Laura S
8/10/2019
Stacy R. VERIFIED CUSTOMER
Jason always does a great job, he is always smiling and cheerful, he has great customer service skills and is always kind and willing do to what it takes that is within his power to make the customer happy.