Caroline was great, but the contents of our glove box was just DESTROYED! Your staff could have told me they needed a cord that was stored in there and I could have pulled things out. Instead, everything that was in the glove box was jammed back in there, plus other things like our dog leash that wasn’t. I had to dig things out from under the passenger seat when I got home. If I have problems latching the glove box in the future, there’s no question this contributed to it! When we had our other Golf, we always had it serviced at Larson. We had hoped that with the ownership change it would be better, but apparently not.
7/8/2019
Grant B. VERIFIED CUSTOMER
Felt pressured by sales staff, Alex Kovalev in particular approached me while I was being helped by another sales associate and attempted to pressure me into a test drive even after declining multiple times. I have bought multiple cars from this dealership group and this was not the experience that I had become accustomed to.
7/7/2019
Joshua H. VERIFIED CUSTOMER
Brett is super knowledgeable, honest, remembers stuff I forget, and he keeps me updated while I wait. He’s world class! Give him a high five for me.
7/6/2019
Natalie W. VERIFIED CUSTOMER
Brett was great!
7/5/2019
Vincent B. VERIFIED CUSTOMER
Thanks for getting me in early. Good job.
7/4/2019
Carol T. VERIFIED CUSTOMER
Enjoyed the waiting room with coffee and snacks. Personnel were friendly and service good
7/4/2019
Noel S. VERIFIED CUSTOMER
Very helpful personnel and excellent customers service!
Very happy for the excellent service!!
7/4/2019
Mark W. VERIFIED CUSTOMER
A job well done
7/4/2019
Steven B. VERIFIED CUSTOMER
Jesse was very pleasant and kept me informed about the progress of my repairs.
7/3/2019
Scott M. VERIFIED CUSTOMER
Got the problem solved at reasonable expense for our engine light on.
7/3/2019
Gary D. VERIFIED CUSTOMER
All was well- friendly staff- easily scheduled and finished on time
7/3/2019
Sam W. VERIFIED CUSTOMER
Brett and his team treated me with nothing but professionalism and respect.
7/2/2019
Jazzmine C. VERIFIED CUSTOMER
This dealership is the best I’ve ever been to. They take care of my car without ever trying to sell me anything extra. Never, at any point, do I feel like I’m being ripped off like I have at other places. I love bringing my car here. Brett and the crew always do amazing work.
7/2/2019
Herb J. VERIFIED CUSTOMER
Good interaction with service advisor. Nice waiting area. Timely repair work. Work performed per menu. Another good experience with HVWHyundai.
7/2/2019
Rosemary C. VERIFIED CUSTOMER
Jesse was a breath of fresh air.. thank you
7/2/2019
James K. VERIFIED CUSTOMER
Only come for service beelcause of brett and kily
7/2/2019
Hans V. VERIFIED CUSTOMER
Thanks for great service!!!
7/2/2019
John S. VERIFIED CUSTOMER
Very professional and caring, and took such good care of me I will be back soon!
7/1/2019
Betty C. VERIFIED CUSTOMER
Excellent service from Jesse!
7/1/2019
Andrew F. VERIFIED CUSTOMER
Very professional and knowledgeable. Had a wonderful experience thanks to her.