Caroline was very friendly and helpful. It took longer than expected but the service area was very busy.
6/15/2019
Marc B. VERIFIED CUSTOMER
Excellent from start to finish! The only thing that's not 100% perfect is the web site used to schedule service; I have never had that work for me. But it *could* be very useful, especially if I could call up a list of past and future maintenance required on the site, along with estimated cost so I could schedule future work.
6/15/2019
April L. VERIFIED CUSTOMER
Welcoming, friendly, and helpful
6/15/2019
Heather H. VERIFIED CUSTOMER
Thank you Jesse for being awesome!!! Always glad to come in and have you for our service needs!!!
6/15/2019
Charles H. VERIFIED CUSTOMER
Thanks for the great and professional service
6/14/2019
Walter C. VERIFIED CUSTOMER
Hyundai Recallll
6/14/2019
Adonis A. VERIFIED CUSTOMER
Caroline was wonderful. Thank you for everything.
6/14/2019
Erika J. VERIFIED CUSTOMER
Caroline is a dream to work with. Really appreciate all her help.
6/14/2019
Kira M. VERIFIED CUSTOMER
Brett has been extremely helpful and I appreciate his personal attention.
Thank you for taking such great care of my car!
6/14/2019
Allan G. VERIFIED CUSTOMER
All staff personnel we're friendly and helpful
6/13/2019
Amber M. VERIFIED CUSTOMER
Thanks for being honest about what my car needs and for not pressuring me into a decision. I appreciate your time and consideration of my best interests!
6/13/2019
Chikako I. VERIFIED CUSTOMER
Excellent customer service!
6/13/2019
Jana D. VERIFIED CUSTOMER
I really appreciate all the team did to turn a very stressful situation into an excellent customer service experience. The team headed by Kily, went above and beyond to address the logistics of getting my car to the shop and completing a complex warranty repair. I felt that my repair was in the hands of the best trained and consencious master technicians with the time and expertise to ensure everything was done right. They communicated with me every step of the way, took the time to answer my questions and minimized any inconvenience. Everyone from the service manager to the service was reps and the lot attendant lead was courteous, professionsl and kind. I felt that not only did they care about my car - they cared about me. Thank you - I really appreciate everything they did for me!
6/13/2019
Regina F. VERIFIED CUSTOMER
The staff is wonderful! What is usually a tedious task, going to the dealership, ended up being a highlight of my day! Thank you for the expedited service and many laughs.
6/13/2019
Claudia K. VERIFIED CUSTOMER
Great customer service!
6/13/2019
Steven P. VERIFIED CUSTOMER
Great job!
6/13/2019
Eleanor W. VERIFIED CUSTOMER
Good, fast service.
6/12/2019
Gerhard H. VERIFIED CUSTOMER
Jason was an excellent representative for your organization. Thorough, polite, and had great follow up. First time visit was an excellent experience due to his professionalism.
6/12/2019
Robert P. VERIFIED CUSTOMER
Thank you for your assistance.
You were very efficient and pleasant. I really appreciate the service we received!
6/12/2019
Denise S. VERIFIED CUSTOMER
My questions were answered knowledgeably. I didn't have to wait a long time. I was able to get immediate service when a burnt bulb was found and I requested it be fixed before coming home. It's a little hard going clear to Bremerton for service from Sequim but I like the car.