They doing their job great. Tnx you so much, keep up the good work.
4/24/2019
Douglas C. VERIFIED CUSTOMER
No comment at this time.
4/23/2019
Scott W. VERIFIED CUSTOMER
Excellent service
4/23/2019
Brian B. VERIFIED CUSTOMER
Brett and the mechanics were awesome and will keep me as a lifelong vw customer. They took the time to explain what was going on with my vehicle and provided stellar customer service.
4/23/2019
Elizabeth D. VERIFIED CUSTOMER
Caroline was so awesome and professional. She cared a great deal about my having a good experience. She is a huge asset to you
4/22/2019
Jesse T. VERIFIED CUSTOMER
My questions were answered customer service outstanding.
On a side regarding Cameron, I was never asked to complete a survey. He was outstanding and provide me with excellent service. Would love to see him back in the service area again.
No one can replace Lori, hopefully there will be one that will be close or just as equal but no one will be better. Lori was outstanding
4/21/2019
Sally E. VERIFIED CUSTOMER
Jesse was great! He is kind, polite, efficient and has a friendly smile. He kept me informed on the progress of the service as I was waiting.
(I was hoping to be given an explanation on why the headlights have both gone out(at different times) already on my 2017 Tuscan but evidently a cause could not be found.)
4/21/2019
Tristan P. VERIFIED CUSTOMER
Fantastic service.
4/20/2019
Nelson J. VERIFIED CUSTOMER
Great service, friendly people
4/20/2019
Kim G. VERIFIED CUSTOMER
Gave good advice.
4/20/2019
Marcus O. VERIFIED CUSTOMER
I received excellent service. Communication was great
4/20/2019
George P. VERIFIED CUSTOMER
Completely satisfied says it all.
4/20/2019
Janet T. VERIFIED CUSTOMER
Always a pleasant experience!!
4/20/2019
Dan M. VERIFIED CUSTOMER
Jason Ramos was very professional, great personality and informative.
You have a very good Representative of your establishment!
4/20/2019
Sebastian S. VERIFIED CUSTOMER
I scheduled my appointment more than a month in advance for 7:30 am and was 2nd or 3rd in line. It took 3 hours to get an oil change and rear mud flaps installed. When I scheduled the appointment I was told the mud flap installation would cost 60$. I was not told a price range, just 60$. It cost 130$, more than double. So 3 hours for a simple job and overcharged. What's not to like? The lady who helped me was courteous and helpful, this isn't her fault.
4/20/2019
Ruthann L. VERIFIED CUSTOMER
The new key that was programmed does not work on the wagon back lock.
4/20/2019
Brandon W. VERIFIED CUSTOMER
Lars did a great job both promptly identifying the issue with my vehicle and pulling off a quick turnaround on the repair as well as getting a number of services done promptly and correctly.
4/19/2019
Brandon W. VERIFIED CUSTOMER
Although my issue was unable to be solved by the dealership, it was no fault of the dealership or the service rep Jason Ramos.
In fact he did just about everything he could do to try and find an alternative solution
4/19/2019
Scott S. VERIFIED CUSTOMER
Caroline handled my appointment with up most concern for my satisfaction. Was a great experience
4/19/2019
Sofia E. VERIFIED CUSTOMER
I was so happy when I walked into the service department and saw Jason’s familiar face. He is always so kind and welcoming. At the end of my oil change when Jason came to get me, he let me know it took longer than usual because he had them take a good look at my car since he knows I commute everyday for work. Jason always provides exceptional customer service, and it truly feels like I’m seeing a friend whenever I’m talking to him.