Larry saw that I pulled in, and immediately offered assistance with my appointment. Kudos to Larry for his initiative.
11/18/2018
Myriam F. VERIFIED CUSTOMER
I was well taken care of by Larry White. He made sure I understood everything and showed me to my car to make sure I was satisfied. My kudos to Larry
11/18/2018
Charles V. VERIFIED CUSTOMER
Prompt and courteous service on the recall work for our Tucson. Thank you
11/18/2018
Lily C. VERIFIED CUSTOMER
I was disappointed with my experience at Hyundai, I do not plan on bringing my car back in the future. I could not get ahold of anyone via phone, despite leaving messages with multiple different people. I still don’t think my insurance company could get ahold of anyone to pay for the remainder of my bill. Information provided to me was unspecific and my car was in the shop a full 5 days longer than the estimation provided to me- without notice that it would take longer than the 2 days originally told to me. Because of this I did not have transportation arranged and it interfered with my ability to get to work. I would not recommend this dealership to others.
11/17/2018
David K. VERIFIED CUSTOMER
None
11/17/2018
Hunter M. VERIFIED CUSTOMER
Jesse Roksa was very professional and compassionate to work with. However, the 2013 Elantra has problems with it’s engine due to production issues. Hyundai needs to recall the engines or take responsibility for repairs. In my case, Hyundai declined to make the repairs. Corporate knows that there are flaws with the 2011-2014 engines, yet they will not address the problem. Jesse Roksa and Haselwood Volkswagen Hyundai is not the problem. The problem lies with Corporate Hyundai. Unfortunately, my business will not be going to any Hyundai dealer because I will not be buying another Hyundai.
11/17/2018
Antonio M. VERIFIED CUSTOMER
Thank you!
11/17/2018
Shamiah Karey. VERIFIED CUSTOMER
Thank you for taking care of my car.
11/17/2018
Jenna C. VERIFIED CUSTOMER
The new staff in the VW service department was beyond outstanding. From the new guy checking in to Larry following up! I was thoroughly impressed with everyone! I had always had a less than desirable experience with the service department previously so this experience is worth noting! Great service!
11/17/2018
Simone B. VERIFIED CUSTOMER
Very friendly and helpful
11/16/2018
Roderick M. VERIFIED CUSTOMER
I've sent an email to Dawn Abundis regarding my recent visit to Haselwood Volkswagen-Hyundai. There were a number of things covered in the email as well as things not discussed. If anyone would care to contact me about this, I would be happy to elaborate on my experience.
11/16/2018
Heather T. VERIFIED CUSTOMER
Thank you for everything.
11/16/2018
Nancy P. VERIFIED CUSTOMER
Thank you!
11/16/2018
Linda B. VERIFIED CUSTOMER
Larry was great! I look forward to working with him in the future. He was courteous, conscientious and thorough. I was very pleased with my interaction with him.
Linda
11/16/2018
Rachelle S. VERIFIED CUSTOMER
It was great service as usual. Brett will surely be missed.
11/16/2018
Jemma B. VERIFIED CUSTOMER
Good service although employee didn't go over services that was completed at checkout.Usually they would explain everything which I found odd.
11/15/2018
Connor B. VERIFIED CUSTOMER
Lars was fantastic! Very professional and warm welcoming!!
11/15/2018
Nancy C. VERIFIED CUSTOMER
Everything was good. Chek in and out was best it has been. Thank you